Monster Trucks Remote-Control Vehicle
Product details
Web ID: 18801618Worked for one night
My aunt bought for my four year-old son Christmas, it was cool and fun for that night, but I charged it overnight and we woke up the next day and it will turn on but then immediately turn off and we’re not working anymore.
Customer review from barnesandnoble.com
Not happy
Worked for 1 day. Shorts out everytime it’s used. So sad for a 4 year old birthday gift.
Customer review from Mattel Creations
Response from Mattel Creations
We're sorry to hear this. Please reach out to our Consumer Services team for help. Phone support is available at 800-524-8697, Mon.- Fri., 9 a.m. - 6 p.m. EST. https://service.mattel.com/us/results.aspx?Ntt=%20HWW53
A Perfect Glowing Gift
I bought this truck for my nephew’s 4th birthday. I worried he may be a little too young to control it properly but apparently everyone else bought him remote control cars as well. He must have received 6 remote control cars ranging from small to huge! This was his favorite. The size is mid range and the fact that it lit up and he could turn off all the lights and watch it zoom around the house was his favorite feature. Pretty soon all the kids were fighting for their turn with it. This is a great gift for anyone who loves remote control cars. The color also changes as it changes modes, aqua for normal speed and red for turbo mode. They enjoyed testing these features out. All-in-all it was a success!
Recommends this product
Disappointed for the money spent
Had it for about three weeks when it started to not hold a charge for very long. By week five it stopped holding a charge period and now it won’t turn on. Fun while it lasted
Customer review from Mattel Creations
Response from Mattel Creations
We can understand your frustration. You may contact our Consumer Services team by phone at 1-800-524-8697. They're available Monday - Friday, between 9am-6pm EST. Or you can contact us here: https://creations.mattel.com/pages/contact-us#contact-form If you're located internationally, tap here: https://consumersupport.mattel.com/mattelsupport/s/create-case
Poor quality
Bought this for my son on Christmas, looks cool but after unboxing and charging he ran it into the wall once and it stopped working, turned it off and on and now the controller will not connect.
Customer review from Mattel Creations
Response from Mattel Creations
Sorry to hear this! For assistance, please contact our Consumer Services team. They can be reached by phone at 1-800-524-8697 and are available Monday - Friday, between 9a.m. – 6p.m. EST.
AWESOME
This will be a Christmas present for my son I can guarantee that he will LOVE this.
the best toy for my boy
My child love this toy!!! It was his birthday gift and he was so excited about it!
Recommends this product
Great buy!
Great truck for a boy who has it all!! Easy to use!