Bought this as a gift, it looks great but the clasp broke after only a couple months of use. Very poor quality. Macys wouldn't even replace it or take it back because it's outside of the return policy. Look for other brands for a similar style
Response from Macy's
2864 years ago
Dear Valued Customer,
Thank you for your valuable feedback about the Izzy Herringbone Necklace. We are always looking for ways to improve our assortment and we will pass this note along to our development team.
Sincerely,
Macy’s Customer Service
Clasp broke after only a couple months
Bought this as a gift, it looks great but the clasp broke after only a couple months of use. Very poor quality. Macys wouldn't even replace it or take it back because it's outside of the return policy. Look for other brands for a similar style
Response from Macy's
Dear Valued Customer, Thank you for your valuable feedback about the Izzy Herringbone Necklace. We are always looking for ways to improve our assortment and we will pass this note along to our development team. Sincerely, Macy’s Customer Service