Quantum 400 Wired Over Ear Headset
Product details
Web ID: 14510883Ratings & Reviews
42 customer images
Happy with my purchase
I bought these for my WFH call job and they work great for that and for gaming.
Customer review from jbl.com
Great cans
Amazing sound quality....lovevthe detachable cables too very comfy too
Customer review from jbl.com
Last a long time
They last very well, bass and sound quality is very good, comfortable and design is nice, only downside is they are not wireless and need a wired connection but thats not a big problem. Good product, keep making em
Customer review from jbl.com
Not bad tbh
Good quality headset and nice design. Comfy fit. Sound is good but the bass could be better and the volume could be louder. I dont like how confusing the booklet is it says u can plug in ur mic wire into the pc so I did and it turns the headset off
Customer review from jbl.com
Not bad
It's very good. However, the leather material around the bracket got damaged after a few months and it's now looks so ugly.
Customer review from jbl.com
Response from jbl.com
Thank you for your review. I am very sorry you have experienced this with one of our products. If you need assistance, you are welcome to contact our JBL customer support team and we'll absolutely help you further with this: https://support.jbl.com/gb/en/
Great sound, but it's got it's kinks.
I bought these about a month ago and so far they've been great. The sound quality is great as I expected from multiple JBL Flip, Charge, and Extreme speakers me and my friends have owned over the years. The software is pretty straight forward and easy to use. My only thing is they seem to have a slightly cheaper build quality then other headphones in this price range. Compared to a pair of Logitech pro headphones which are at a very comparable price, the Logitech's are built a bit stronger with more metal components and a very nice volume knob on the headphones wire. Also, I noticed that any contact on the headphones cable, both using auxiliary and usb type c, you can hear the rubbing or tapping directly through the left headphone. It's not a huge issue but it is quite noticeable at lower volumes and when there is no sound playing.
Customer review from jbl.com
Response from jbl.com
We appreciate your feedback on our JBL Quantum 400. We understand that the build quality of this product didn't meet your expectations. We value your feedback in helping us improve and provide an exceptional user experience. We'll make sure to share your feedback with the appropriate team.
Worst headset I ever bought
Within a couple weeks stopped working also immediately had a echo horrible
Customer review from jbl.com
poor quality, wouldn't reccomend
I got these headphones Christmas 2023, and needless to say i am not happy with the quality. sound is nice, but after a bit, one of the hinges snapped, and then the fake leather head band began to deteriorate. After a little bit longer, the other hinge snapped and the USB-C cord just stopped working altogether. They will barely stay on my head now, I need to use electrical tape to keep them from falling off. Barely even cover my ears.
Customer review from jbl.com
Response from jbl.com
Thank you for your feedback. We understand our JBL Quantum 400 did not meet your expectations. We're always looking for ways to improve. Your comments will be shared with our product development team.