JBLTune Buds 2 True Wireless In Ear Noise Cancelling Bluetooth Headphones
Product details
Web ID: 24255785Thanks for this product!
The sound quality is very good. I haven't had a chance to figure out the controls, but that seems to be fairly straightforward. I did change the earpiece size to better fit my ear, and that seems to be working well.
Customer review from jbl.com
Love them jbl is always the best I will be ordering
Customer review from jbl.com
Sound OK. But falls off.
TLDR: They keep falling out! the sound itself is pretty decent; just that they keep falling out. And to make it worse, the buttons are capacitive (not mechanical) so if you try to push it into your ear, you'll either pause music or turn on/off ANC. JBS recommend you change the rubber tips, tried it; didnt work even tried using other tips from old earbuds. no luck. I got this because my previously loved JBL Tune 125 TWS got lost. The fitment of those were so good! too bad it's sold out. Sad :(
Customer review from jbl.com
Response from jbl.com
We appreciate you taking the time to provide us with your feedback. We're sorry to hear that our JBL Tune Buds 2 didn't meet your expectations. We'll make sure to share your feedback with the appropriate team.
Chanel the pairing
I would like to connect/Pair two different platforms. I have a Ipad and a Samsung phone.
Customer review from jbl.com
Response from jbl.com
Thanks for your feedback. Our JBL Tune Buds 2 supports multipoint connection and can connect up to two devices simultaneously. First, connect your primary device. Then, tap either the left or right earbud twice, holding the second tap for 5 seconds until you hear the pairing mode. Finally, connect your second device.
The ear pieces were uncomfortable and confusing to put in my ear.
Customer review from jbl.com
Response from jbl.com
Thank you for your feedback on our JBL Tune Buds 2. We recommend trying the different ear tip sizes included with your headphones to find the best fit. To achieve the best seal and secure fit, you must create a tight seal within your ear canal. To do this, angle the ear tip slightly downward to make it easier to insert into your ear canal, gently twist the ear bud to fit it securely into the shape of your ear, and continue twisting the ear bud into your ear canal. If you need more help, please contact us.
Won’t stay in ears
Also because this is my second review, the pods will not stay in my ears. Do you know what it’s like for a black pod to drop on a dark floor in an airplane? Almost impossible to find. JBL no need to reply because you can you responses the same to every review.
Customer review from jbl.com
Response from jbl.com
We appreciate your feedback. Our JBL Tune Buds come with three different sets of ear tips designed to help ensure a comfortable and secure fit. I recommend trying out each set to find the one that fits your ears best. Alternatively, you can explore third-party ear tips that may provide a better fit for you. If you need more assistance, please reach out to our support team directly. We’re here to help!
Not noise cancelling
I bought these because my AirPods are static-y after many use and I was in the airport and needed something. I spent twice as much as what they are going for on site. But I needed noise cancelling due to prop plane. They are not noise cancelling unless you have your music cranked up. Terrible. And they don’t fit easily in my ears.
Customer review from jbl.com
Response from jbl.com
Thanks for your feedback. Our JBL Tune Buds 2 TWS feature noise cancellation designed to help reduce background noise, such as airplane sounds. However, they may not completely eliminate very loud or high-pitched noises, as these can be more challenging to filter out. We'll make sure your feedback gets to the right team, and let us know if you have other questions in the future.
Falling out constantly
Bought two pairs about half a year ago one for myself one as a gift. Both of us got the same issues with ergonomics of the earbuds, constantly falling out, tried all three silicone mounts depending on the size but that didn't solve anything. Earbuds are too heavy and are not fitting snug in the ear. Impossible to run with them, walk or even listen to music while eating. The only possible use is while working with computer and sitting totally still.
Customer review from jbl.com
Response from jbl.com
We'd like to work with you directly to address the issues you're experiencing with your unit. Please contact our customer support team via this link: https://support.jbl.com/us/en/#contact