Lime Basil & Mandarin Room Spray, 3.4 oz.
Product Details
Web ID: 14131718My favorite home fragrance!!
Live this and splurge occasionally to get it.
Don't throw your money away
I have been buying this product for years and it used to be absolutely amazing. Then Jo Malone changed the product and not only reduced the size of the bottle from 175ml to 100ml and put the price up but they have totally watered down the scent and now it is just a waste of money.
Customer review from jomalone.com
Response from jomalone.com
Thank you for the feedback, we appreciate you reaching out to let us know of your experience. Providing superior products is always our goal and we'd love to chat with you in more detail about the concerns you have raised. Reach out to the team through the link below with details and they can assist https://www.jomalone.co.uk/customer-service/contact-us
Love this room spray!
Perfect gift! Smells great!
Recommends this product
Customer review from bloomingdales.com
Home spray
[This review was collected as part of a promotion.] My favorite home spray!
Recommends this product
Customer review from bloomingdales.com
Don't buy
I intended to use this spray as I have in the past. The new product is either 1/2 or 1/3 of the original size and has no scent whatsoever. You might as well fill a bottle with water and spay it anround around your home.
Customer review from jomalone.com
Response from jomalone.com
Thank you, Gimmel, for your review. We value your feedback and appreciate you taking the time to share your thoughts with us! We're disappointed to hear that Lime Basil & Mandarin Room Spray missed the mark and we want to help. Chat with a US Stylist so that we can learn more to make the best recommendation for you and share return options. Click here: bit.ly/JMLContactUs_US.
Waste of money
I received this product today after a lengthy wait due to shipping delays. I sprayed it in the living room & the scent literally lasted no longer than a minute! I would not recommend this product at all.
Customer review from jomalone.com
Response from jomalone.com
Thank you for the feedback, Sharon27, we appreciate you reaching out to let us know of your experience. Providing superior products is always our goal and we'd love to chat with you in more detail about the concerns you have raised. Please phone 0808 281 0229 to reach our team. We look forward to assisting you.
Spray
[This review was collected as part of a promotion.] I like this product, smells really good
Recommends this product
Customer review from bloomingdales.com
Size cut nearly in half
The size of the home spray bottle has been cut to 100ml from 175ml. I only realised when I put the bottle by my old one. The new one looks like a travel version, I even went to check online in case I made a mistake ordering, but to my surprise this is the only size offered. This is a trick to disguise a significant price increase. I am so disappointed.
Customer review from jomalone.com
Response from jomalone.com
Hello Clea and thank you for sharing your valuable feedback with us. We're sorry to learn of your disappointment regarding the Room Spray. Your feedback is important and we are listening. We thank you for your loyalty to the brand. Please know that you can always connect via phone at 1-866-305-4706 or email jomaloneservice@jomalone.com for assistance in the future if you are not 100% happy with your purchase.