Kaplan Early LearningLife-size Pretend Play Lunch Meal Set with 32 Pieces
Product details
Web ID: 15268046Awful oily substance
I purchased this for my son for Christmas. Upon opening them, all three containers were wet inside. I quickly inspected them to learn it was a foul smelling oily substance all over the pieces of play food. I had to hand wash each piece and sanitize before my son could play with this. This was by far one of my scariest moments as a parent. Who knows what that substance was and for the cost I expected way higher standards. These items are being made for children and should be safe. I tried to take pictures at multiple angles and different lighting and it was just so glossy you couldn't make out the oily substance.
Customer review from Kaplan Early Learning Company
Response from Kaplan Early Learning Company
Hello! We’re very sorry to hear about your experience with this product and completely understand your concerns as a parent in regards to the condition of this toy for your son. Our Quality Assurance Team has been notified of this and will be investigating this issue. If you haven’t already reached out to our Total Customer Care Team, please reach out to reviews@kaplanco.com with the details of your order so we can make this right! Thank you for bringing this issue to our attention and sharing your experience with us—we truly appreciate it.
Very Realistic
Very high quality and able to withstand being sanitized in the dishwasher. Very lifelike. Slight issue with some pieces being too large for child-sized plates and bowls. Foods are familiar to most children. Good variety of different types of food.
Recommends this product
Customer review from Kaplan Early Learning Company
I would like to add the service with their customer service was hit out of the ball park. To received a phone call because my original order would not be in until after Christmas was so unexpected. I was able to order something else and it has been delivered.
Recommends this product
Customer review from Kaplan Early Learning Company
Great Product
My students love this play food. This play food is durable and high quality. It looks new even after tons of little hands have played with it. My students can easily identify what the food is due to the realistic look of the pieces. I like the sturdy storage containers for easy pick up.
Recommends this product
Customer review from Kaplan Early Learning Company
Love them!
My classroom was in desperate need of new play food and these were just the right thing to order. My kids love finding all the new types of food. Just the other day I heard one of them exclaim, "french fries! I love them!"
Recommends this product
Customer review from Kaplan Early Learning Company
Happy Grand kids
My grand children spend sooo much time making sandwiches, salads and breakfast meals together. It looks so much like real food. I plan on buying more.
Recommends this product
Customer review from Kaplan Early Learning Company
Not worth the price.
I bought the lunch set for my son. Based on the details, pictures, and price I expected much more. The plastic was thin and flimsy on many of the pieces. Within in a few days of normal toddler use I have had to throw things out like fries and slices. Overall, very overpriced and disappointing especially for the price.
Customer review from Kaplan Early Learning Company
Response from Kaplan Early Learning Company
Thank you for your feedback! We have notified customer support of this issue, and they will contact you for more information. If you have further questions, don't hesitate to call us at 1-800-334-2014 or visit https://www.kaplanco.com/about/contactKaplan