Kiehl's Since 1851Dermatologist Solutions Epidermal Re-Texturizing Micro-Dermabrasion, 2.5-oz.
Product details
Web ID: 3847721Big NO from me!
I wanted to love this product. In the winter, my skin gets very dry & flaky from running outdoors in the cold. The idea of a gentle exfoliating appealed to me. HOWEVER - I had a very weird experience with this product. Even though I keep the lid tightly clasped on me shower shelf, I keep finding black residue, like mold or mildew in the lid. I have never had this problem with ANY of the other Kiehl's products I use over several years! The first time it happened, I wondered if I had not closed the lid properly or???? So I cleaned it very well and tried again. The same problem reoccurred! I have several other Kiehl's products I keep on that same shelf with no issues. Is there something "organic" in the product to make this keep happening? Anyone else having this issue?
Customer review from kiehls.com
Response from kiehls.com
Hi there! We are sorry to hear about your experience with Epidermal Re-Texturizing Micro-Dermabrasion. We would like to speak to you further about this, please call us toll-free at 1-800-543-4572 (available Mon - Sun 10am-7pm EST) and provide case number 45051218.
Love this
I love this product and don’t understand why you would discontinue it
Recommends this product
Customer review from kiehls.com
Nice exfoliation!
Super fine scrub nicely exfoliating without being too harsh!
Recommends this product
Customer review from kiehls.com
Great for keeping your skin fresh
This one leaves my skin feeling tingly and renewed.
Customer review from kiehls.com
Disappointed
Haven’t used the face moisturizer yet, I assume it will be ok..it came with the Body Cream as a duo package..looked like a good deal, I do like the scent…..much to my surprise I didn’t read the small print and when I went to put it on, it didn’t smell like anything!!! It’s Unscented!!!! How disappointing, here I was ready for that wonderful clean fragrance after my shower and nothing!! I did get the Musk body lotion too..that is lovely, but now I’m stuck with a big jar of smells like nothing body cream..bummer! guess it’s my fault for assuming and not reading the small print!
Customer review from kiehls.com
Response from kiehls.com
Thank you for sharing your feedback. We’re sorry to hear about your disappointment regarding the unscented Body Cream included in the duo. We understand how important fragrance preferences can be, especially when expecting a specific sensory experience, and we appreciate your honest comments. If you’d like further assistance or to discuss your options, please contact our Consumer Care team at 1-800-543-4572 (Mon–Sun, 10:00 AM–7:00 PM EST). We’ll be happy to help.
love this Exfoliant!
I love that the granules are small, abundant and thorough… makes me feel like I’m really scrubbing off a layer of dead skin!
Customer review from kiehls.com
Completely changed my skin!
I started using this 2 months ago, and the difference in my skin tone and texture has been remarkable. I've had one persistently clogged area for years, and it has completely resolved. Satisfying to use, fantastic results!
Customer review from kiehls.com
Retexturizing product
This product solved my skin concern .I use it every other day and my skin is glowing.
Recommends this product
Customer review from kiehls.com