Lip Balm #1

3.7 (1,437)
$11.90 (15% off) with code: VIP$14.00

Offers & perks

Free gift with purchase
See offer details

Product details

Web ID: 1004477

A classic lip balm that soothes and moisturizes lips.

  • Product Features

    • SKIN TYPE:
    • For dry lips
    • KEY INGREDIENTS:
    • This classic lip balm is infused with Squalane, Aloe Vera and Vitamin E. Smooth on this balm for lips that feel soft and smooth.
    • HOW TO USE:
    • Smooth on this balm for lips that feel soft and smooth.
    • Use our classic balm or pucker up with Cranberry, Mint or Mango!
    • Apply liberally

  • Shipping & Returns

    • This item qualifies for Free Shipping with minimum purchase! exclusions & details
    • This item may only be shipped using Standard.
    • This item may not be shipped to Armed Forces Americas, Puerto Rico, Northern Mariana, District of Columbia, Palau, Armed Forces Pacific, Armed Forces Europe, Guam, Alaska, Marshall Islands, Hawaii, U.S. Virgin Islands, American Samoa, Federated States of Micronesia
    • This product will be delivered by Standard Ground Shipping and is not eligible for Premium or Overnight shipping.
    • Cannot ship to Northern Mariana, Marshall Islands, Armed Forces Europe, Federated States of Micronesia, Hawaii, Alaska, Armed Forces Pacific, Armed Forces Americas, Puerto Rico, American Samoa, Guam, Palau, U.S. Virgin Islands, District of Columbia.
    • California and Minnesota customers call 1-800-289-6229 for Free Shipping information.
    • For complete details, see our Shipping and Returns policies.
    • Please call customer service for returns.

Ratings & Reviews

3.7/5

1,437 star ratings, 1,418 reviews

Write a Review
53.5% of reviews have 5 stars
769
11.4% of reviews have 4 stars
164
7.3% of reviews have 3 stars
105
3.9% of reviews have 2 stars
56
23.9% of reviews have 1 star
343
1,418 reviews
11 days ago

Last forever and is proper nourishing

I got a tube of this in the Kiehls advent calendar for 2023 and loved it. The balm is thick and soaks into lips nicely to leave them feeling nourished. My lips genuinely improved with consistent use and the balm lasted from January right up to September!

Customer review from influenster.com

15 days ago

Awful product change

Appalling formula change. It is absolutely nothing like the original and the change hasn’t even been alluded to in the listing. This new formula actually dries out my lips more. So so disappointing. I have been using this lip balm for 20 years and now have to look elsewhere.

Customer review from kiehls.com

Response from kiehls.com

Consumer Care Center13 days ago

Hello! We're sorry to hear about your experience with Lip Balm #1. We'd like to speak with you directly. Please call us at 800-543-4572 and provide case number 42900960. Our hours are 9:00 am to 5:30 pm ET, Monday through Friday. We look forward to speaking with you soon!

19 days ago

New formula is worthless!

The new formula is nothing like the old one!! You should change the name because this is misleading marketing!! Also the price has gone up for this new formula which is not anything like the older formula which actually worked!

  • Photo from Bringbache oldformula

Customer review from kiehls.com

19 days ago
from Southern US

A Face Care Staple for 20+ Years!!!

I have been using this balm for 20+ years and it is the best! No flavor. Quickly absorbs and nourishes. I have lived in every kind of climate - from hot and arid, hot and humid, and bitterly cold Midwest and Northeast US winters. This balm has been stellar

Recommends this product

Customer review from kiehls.com

1 month ago

Thin, slippery, not moisturizing nor occlusive

I tried really hard to like it but this is definitely not for me. The formula is too thin and slippery. It is neither moisturizing nor occlusive. It literally does nothing. I've been using it for 8 weeks to give it a proper chance. The only food thing I can think say is that it is unscented if you are not into scented lip balm.

Customer review from kiehls.com.au

1 month ago

Can't use new formula

I just opened a new one this morning. It burned my lips. It was thinner and smelled unpleasant to me. I will not be using it. Luckly I still have four of the old formula, I will be looking for an alternative. I hope you don't change my favorite face lotion. I have been purchasing both products for more than twenty years.

Customer review from kiehls.com

Response from kiehls.com

Consumer Care Center1 month ago

Hi there! We are sorry to hear about the experience you had with our Lip Balm #1. We would like to speak with you directly about it. Please give us a call at 1-800-543-4572 Mon - Sun 10am-7pm EST for assistance and provide the case #42611919. Looking forward to speaking with you. It would be helpful if you could have the product available when you call.

1 month ago
from Santa Fe, New Mexico

Softness in a Swipe

Is like a comfort blanket for your lips rich soothing and long lasting it leaves them soft and nourished with just the right touch of shine.

Recommends this product

Customer review from kiehls.com

2 months ago

Works even in extreme cold

Hands down, the most effective lip balm! And it can withstand extreme cold (and heat). I used this lip balm in the brutal Michigan winters and in the hot Palm Springs summers and it saved my lips.

Customer review from influenster.com