Kiehl's Since 1851Powerful-Strength Dark Circle Reducing Vitamin C Eye Serum, 0.5-oz.
Product details
Web ID: 10523620Warning: Caused Skin Irritation
I received a sample of this in the Kiehls Advent Calendar. I used it for three days and under my left eye it is swollen red, dry and itchy. I came in the website and am super shocked to see so many similar stories in the reviews! Why are you still selling this with so many issues Kiehls? My skin is not sensitive and does well with every other Kiehls product I use. I would recommend avoiding this product if you are considering buying it. I have an appointment at my eye doctor tomorrow as a result of using it.
Customer review from kiehls.com
Response from kiehls.com
Hi CF82! We are sorry to hear about the experience you had with our Powerful-Strength Dark Circle Reducing Vitamin C Eye Serum. We would like to speak with you directly about it. Please give us a call at 1-800-543-4572 Mon - Sun 10am-7pm EST for assistance and provide the case #44616954. Looking forward to speaking with you. It would be helpful if you could have the product available when you call.
This product works well
I’ve used this for years. Works wonders I wouldn’t use any other eye cream
Customer review from kiehls.com
New product
This was a terrible product; it burned my eyelids. I would never recommend it. It was awful for me.
Nice concoctions
Did notice that it’s rust color. Seems to work nicely
Recommends this product
Customer review from kiehls.com
Poor packaging
This product started out great. It should never have been put in a pump format as it wastes a lot and only exasperates the oxidation process. It was originally in a tube with a cap and that's how it should be. Kiehl's does products right but packaging wrong most of the time. I won't buy it again until They stop wasting our money on bad packaging.
Customer review from kiehls.com
Response from kiehls.com
Hello there! Thank you for sharing your feedback. We’re sorry to hear that the pump packaging did not meet your expectations and caused frustration with product usage and waste. Packaging decisions are made with product performance and stability in mind, but we understand that preferences and experiences can vary. Your comments regarding oxidation and packaging design have been shared with our team for consideration, and we appreciate you taking the time to let us know.
Great lifting product
I really love this product, best 'eye opener' tightening cream!
Customer review from kiehls.com
Under Eye Dark Circle
I have been using this product for a very long time and I love how it really works! Under my eyes look great!!
Recommends this product
Customer review from kiehls.com
DO NOT BUY
Horrible product. My eyes are swollen and the skin is dry , itchy and painful.
Customer review from kiehls.com
Response from kiehls.com
Hi there! We are sorry to hear your skin was dry, itchy along with a painful sensation after using Powerful-Strength Dark Circle Reducing Vitamin C Eye Serum. We would like to speak to you further about this please call us at 1-800-543-4572 Mon - Sun 10am-7pm EST and provide case number 44662319.