Kiehl's Since 1851Truly Targeted Acne-Clearing Solution
Product details
Web ID: 17371363Mid
Isn't effective in addressing my acne problems. But it feels nice on the skin. May help with controlling redness but for the price, I expect more.
Customer review from kiehls.com
Response from kiehls.com
Hi there! Thank you for sharing your honest feedback. We’re glad the product felt nice on your skin and helped with redness, though we understand your disappointment that it didn’t fully address your acne concerns. Acne solutions can vary from person to person, and if you’re looking for another option, you might consider our Gently Effective Acne-Treating Cleansing Paste, which combines a cleanser, spot treatment, and face mask in one. It’s formulated with charcoal and salicylic acid to help reduce and prevent acne without drying out skin. You can learn more here: https://tinyurl.com/29o3xry3 if you’d like help finding the best routine for your skin, our customer care team is happy to assist at 1-800-543-4572 (Mon–Sun, 10am–7pm EST). We truly value your feedback and appreciate you sharing your experience.
Better than a pimple patch
I love this spot treatment! It is truly the best acne product I have ever tried in my life and I’m almost 30. In the past I’d accidentally worn pimple patches out of the house, not really trusting it would do anything to help. But I can wear this without it being noticed and trust that it’s working. Thanks Kiehls! I do recommend to everyone: drop the serum on your hand and apply it with clean hands.
Recommends this product
Customer review from kiehls.com
It feels a bit *spicy* but you know it's working i
It feels a bit *spicy* but you know it's working its magic!
Recommends this product
Customer review from kiehls.com
Product is great packaging is terrible
The product itself is fantastic. Really helped finally clear up my acne and does so quickly each time something pops up. My issue is the packaging. The dropper doesn’t even remotely reach the bottom of the bottle so probably a third of the bottle or little less is just trapped. You can pour it out but that’s quite wasteful. But I also assume all this is intentional considering it’s so obvious the dropper can’t reach so much of the product.
Recommends this product
Customer review from kiehls.com
Response from kiehls.com
Hi Chuck 17! Thank you so much for sharing your experience. We’re thrilled to hear that the Truly Targeted Acne-Clearing Pimple Patch with Salicylic Acid has been so effective for you and helped clear breakouts quickly and are sorry to hear about your confusion with the packaging. Your feedback about the dropper not reaching the remaining product is important and appreciate you bringing this to our attention. We will be sure to share your comments with our packaging and development teams for future consideration and thank you for being a valued Kiehl's member!
Dope Toner
Toner is awesome and it works on the first application!
Recommends this product
Customer review from kiehls.com
Very runny liquid
Spreads everywhere. It’s so watery that after I apply it it just runs down my face. I like the idea of a targeted pimple patch that’s not as visible as the sticker patches. But I expected a thicker consistency. I’m not sure if it works or not because it also doesn’t give the same tingling sensation the original blue spot herbal sensation did.
Customer review from kiehls.com
Response from kiehls.com
Hello there and thank you for reaching out! We’re sorry to hear about your experience with the Truly Targeted Acne-Clearing Pimple Patch with Salicylic Acid. Thank you for bringing this to our attention—we value your feedback and would like the opportunity to speak with you directly to better assist. Please give us a call at 1-800-543-4572, available Monday through Sunday from 10:00 AM to 7:00 PM EST. When you call, please reference case #43674769 so we can assist you more efficiently. It would be helpful if you could have the product available during the call. We look forward to speaking with you and resolving your concerns.
This solved my woes!
This was such a great formula and reduced the time for my pimple to heal!
Customer review from kiehls.com
I love this product my skin feel perfect
When I first tried this product I can tell the difference
Recommends this product
Customer review from kiehls.com