Happy with my purchase
I bought this four months ago and it's been great! Really like the smooth design and color.
Customer review from Kitchen Aid
Game changer!
(This review was collected as part of a promotion.) This kettle makes my life better. So glad I bought it. Why, you ask? I'll tell you. It's beautiful, it holds a lot of water, it boils quickly, and — best of all — it chimes to let me know the water has boiled. Total game changer, that last part. I get my cup of tea when I wanted it. I no longer forget about the kettle and change my mind when I remember an hour later. I also love that it's a bright, cheery red accent in my otherwise white-and-stainless kitchen.
Recommends this product
Customer review from kitchenaid.com
Poor quality, cheap parts
(This review was collected as part of a promotion.) Lid starting sticking 3 days after we started using it. Upon examination, issue was a very cheap match mechanism. Returned and bought another brand.
Customer review from kitchenaid.com
Response from kitchenaid.com
Hello! We are so sorry to hear about your experience. To help us investigate what happened and make things right, could you please send us a quick email with the following details? Model number Serial number Your full address (including postal code) Your Review ID # Please email us at canadasocial@whirlpool.com when you have a moment. Thank you so much for reaching out! Warmly, Teresa
Best electric kettle
Fantastic kettle- heats up fast and stays hot. Easy to pour, great quality. I had one for years that I lost in a flood, and couldn’t wait to replace it. Love this kettle!
Recommends this product
Customer review from Kitchen Aid
Nice Looking
(This review was collected as part of a promotion.) I bought this a month ago and have to pry the lid open with my fingernail. kettle works great other than that. This is annoying. Tried to contact warrant but find it very difficult, no response. Still looking for a way to get a hold of warranty department.
Customer review from kitchenaid.com
Response from kitchenaid.com
Hello John! We are so sorry to hear this has happened. We do not intend for any of our customers to have to experience these types of issues! If there is anything further we can assist with, please send us an email at CanadaSocial@KitchenAid.com with your model and serial number, your phone number, and your Review ID: 296140131 with a brief description of your concern. Take care! -Alisha
Awful beeping noise. Would not have bought.
No where did it warm me that the kettle was going to loudly beep at the start and end of every cycle. And offly i didn't think to look up whether there kettle was going to unnecessarily beep at me. What a useless and annoying feature which seemingly can only be prevented by physically disabling the speaker.
Customer review from Kitchen Aid
Response from Kitchen Aid
Hi Annoyed with Technology, Thank you for your feedback. While your electric kettle appears to be functioning as intended, we're sorry to hear it hasn't fully met your expectations. Please reach out to our Customer Experience team at 800-541-6390 so we can assist further.
Looks good in the kitchen
(This review was collected as part of a promotion.) We have been using this kettle daily for a month now. I love that I can select water temperature. It heats up quickly and when pouring my hand doesn't get touched by hot steam like my previous kettle.
Recommends this product
Customer review from kitchenaid.com
Awful design faults
Dreadful kettle. Lid opener stops working within a month. This is a replacement since the first one lasted about 4 months. The lid opener stops working so you have to try to open the lid with your nail. Dangerous if you are refilling the kettle while it’s still hot. Worst kettle I’ve ever owned (and I’m British so I’ve had many). Do not recommend. Will be asking for another replacement pretty soon as this one has stared to intermittently refuse to open. Disappointed to say the least.
Customer review from Kitchen Aid
Response from Kitchen Aid
Dear June 1970, Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Kettle. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID #380372011 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you. Review Team