1.7-Liter Electric Water Kettle KEK1701
Product details
Web ID: 19375873Ratings & Reviews
64 customer images
Nice Looking
(This review was collected as part of a promotion.) I bought this a month ago and have to pry the lid open with my fingernail. kettle works great other than that. This is annoying. Tried to contact warrant but find it very difficult, no response. Still looking for a way to get a hold of warranty department.
Customer review from kitchenaid.com
Response from kitchenaid.com
Hello John! We are so sorry to hear this has happened. We do not intend for any of our customers to have to experience these types of issues! If there is anything further we can assist with, please send us an email at CanadaSocial@KitchenAid.com with your model and serial number, your phone number, and your Review ID: 296140131 with a brief description of your concern. Take care! -Alisha
Awful beeping noise. Would not have bought.
No where did it warm me that the kettle was going to loudly beep at the start and end of every cycle. And offly i didn't think to look up whether there kettle was going to unnecessarily beep at me. What a useless and annoying feature which seemingly can only be prevented by physically disabling the speaker.
Customer review from Kitchen Aid
Response from Kitchen Aid
Hi Annoyed with Technology, Thank you for your feedback. While your electric kettle appears to be functioning as intended, we're sorry to hear it hasn't fully met your expectations. Please reach out to our Customer Experience team at 800-541-6390 so we can assist further.
Looks good in the kitchen
(This review was collected as part of a promotion.) We have been using this kettle daily for a month now. I love that I can select water temperature. It heats up quickly and when pouring my hand doesn't get touched by hot steam like my previous kettle.
Recommends this product
Customer review from kitchenaid.com
Great Performance
(This review was collected as part of a promotion.) I am very pleased with the performance of this kettle, which heats water very efficiently. The major features (automatic shut off, swivel base, adjustable temperature) are helpful and function perfectly. The only reason I haven't awarded this product full stars is because the top doesn't always open when the catch release button is used. Sometimes, it is necessary to press a number of times before the lid opens, which is a little frustrating in a new product.
Recommends this product
Customer review from kitchenaid.com
Looks good. Lid finicky
(This review was collected as part of a promotion.) I bought it a month ago. Great aesthetics. But the lid opening is no longer working properly and very finicky.
Customer review from kitchenaid.com
Response from kitchenaid.com
Hi. We apologize for your experience. Could you please email us at canadasocial@whirlpool.com with the model, serial number, and phone number? Please include review ID # #793371, so we can look into what happened. Thank you. - Teresa
Doesn’t have an annoying beep!
Temperature control is easy to use and it doesn’t have endless high pitched beeping which means you can use it at all hours without waking the household.
Recommends this product
Customer review from kitchenaid.com.au
Excellent except for one annoying problem.
We really enjoy the features of this kettle except for one annoying fault. Sometimes it take two or three pushes to close the lid and on three occasions the lid popped open whilst the kettle was boiling.
Recommends this product
Customer review from kitchenaid.com.au
Kettle looks fabulous
The kettle works perfectly and we love the little beep when it’s ready so we know when it’s boiled. Looks fabulous in the kitchen too
Recommends this product
Customer review from kitchenaid.com.au