Great...until the rollers crack.
Like many others, I've had this several years, using it mostly during the holidays. Last time I noticed the same cracks in the underside plastic rollers as others. This makes a huge difference when you are rolling thinner sheets, as you end up with tears and weirdly stretched out areas. Also agree with others, at this price, it should not be so prone to being worn out with minimal use. Very disappointed!
Customer review from Kitchen Aid
Response from Kitchen Aid
Dear Aloha59, Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid pasta roller. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 374747696 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you. Review Team
Super easy, lacking an important feature for me!
I just received this and have used it for the first time to roll out pasta for lasagna. I love how easy it makes this however I'm disappointed that the highest level, #8, still does not roll the dough out as thin as I would like it. I usually don't precook my noodles when I make lasagna béchamel and the thinner thickness is important. Is there any way to adjust the rollers to get closer?
Customer review from Kitchen Aid
Fantastic
Excellent quality and makes pasta making a breeze. Only problem is now we're making pasta for family and friends because its so good. Definitely recommend
Recommends this product
Customer review from kitchenaid.com.au
Cheapest part breaks
I bought this roller with the 3-piece set a few years ago, using it maybe twice a year when I have have the time to make homemade pasta. The plastic pieces on the bottom of the roller have cracked in several places, causing the dough to get bunched up, making the rollers useless. Very disappointed in the product
Customer review from Kitchen Aid
Response from Kitchen Aid
Dear User70020, Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Pasta Roller. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID#371472426 used for the review, phone number, street address, zip code, and date of purchase. We look forward to your reply. Thank you. Review Team
Low End Slop From A High End Company
Turns out KitchenAid makes high end mixers with cheap accessories. Buy the expensive mixer and get locked into a terrible ecosystem of plastic attachments that will break
Customer review from Kitchen Aid
Broken hearted
I admit I have had and loved my pasta roller for a number of years. I bought the three peice set. Now however like so many people the plastic guides are cracking. I can't find replacements and you would think that would be an option for a mainly stainless steel appliance. I don't want to waste, I can afford to buy new but it should be easy to fix th problem.
Recommends this product
Customer review from kitchenaid.com
Response from kitchenaid.com
Hi. We apologize for your experience. Could you please email us at canadasocial@whirlpool.com with the model, serial number, and full address including postal code? Please include review ID #809066, so we can look into what happened. Thank you. - Teresa
Broken!
I really loved my pasta roller until the part in plastic broke and now my pasta stick and broke and it’s impossible to use it anymore. I don’t understand why this plastic is so cheap. So now I can not use my other pasta cutter.
Customer review from kitchenaid.com
Response from kitchenaid.com
Hello Sar! We are so sorry we have let you down. KitchenAid takes pride in our products and service, and we are so sorry we did not meet those expectations. We would love to look into this for you! Kindly e-mail us at CanadaSocial@KitchenAid.com with your model and serial number, phone number, and case #788444, with a brief description of your concern. We look forward to hearing from you! -Alisha
No problems yet
I got this for Christmas and have only used it once so far but it was amazing and sped up my pasta making process so much! Can't speak on all the cracked plastic pieces everyone is talking about, but I plan on treating this like my baby so hopefully all is well and I get a good amount of use out of it.
Recommends this product
Customer review from Kitchen Aid