Cracked plastic damages pasta
I love my KitchenAid! I've had the pasta roller for years and The pasta roller plastic is cracked and damaging my noodles! All that hard work :( All the other pieces are wonderful (fettuccini and thin noodles). I've purchased these pieces for my kids, no issues so far.
Recommends this product
Customer review from Kitchen Aid
Response from Kitchen Aid
Dear Diana, Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Pasta Roller. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID#379927364 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you. Review Team
Falls apart after a few uses
This product seems to be made to fail. It has non-serviceable parts that jam up rendering it useless
Customer review from Kitchen Aid
Response from Kitchen Aid
Dear Tufore Ciqsohwun, Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Pasta Roller Attachment. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID #379725475 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you. Review Team
Cheap PLASTIC
Not the same quality it used to be. It's now made of cheap plastic and breaks after a few uses. Shame on you Kitchenaid. Charging such a high price for cheap junk. Will never trust the Kitchenaid brand again after seeing how they rip off their loyal customers.
Customer review from Kitchen Aid
Response from Kitchen Aid
Dear Erin, Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Pasta Roller. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID #378926281 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you. Review Team
Plastic breaks
I've used this product only a handful of times and, at first, it worked like a charm. Now, however, it is unusable as the plastic blade that makes the dough separate from the rollers has cracked and broke. There are no replacement parts except to buy a whole new attachment.
Customer review from Kitchen Aid
Response from Kitchen Aid
Dear Chris, Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Pasta Roller. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID#376356553 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you. Review Team
No problems yet
I got this for Christmas and have only used it once so far but it was amazing and sped up my pasta making process so much! Can't speak on all the cracked plastic pieces everyone is talking about, but I plan on treating this like my baby so hopefully all is well and I get a good amount of use out of it.
Recommends this product
Customer review from Kitchen Aid
Great...until the rollers crack.
Like many others, I've had this several years, using it mostly during the holidays. Last time I noticed the same cracks in the underside plastic rollers as others. This makes a huge difference when you are rolling thinner sheets, as you end up with tears and weirdly stretched out areas. Also agree with others, at this price, it should not be so prone to being worn out with minimal use. Very disappointed!
Customer review from Kitchen Aid
Response from Kitchen Aid
Dear Aloha59, Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid pasta roller. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 374747696 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you. Review Team
Super easy, lacking an important feature for me!
I just received this and have used it for the first time to roll out pasta for lasagna. I love how easy it makes this however I'm disappointed that the highest level, #8, still does not roll the dough out as thin as I would like it. I usually don't precook my noodles when I make lasagna béchamel and the thinner thickness is important. Is there any way to adjust the rollers to get closer?
Customer review from Kitchen Aid
Bent out of shape
I bought this product in 2021 and despite only using it a handful of times, the metal cylinders bent and the product can no longer roll dough flat.
Customer review from Kitchen Aid
Response from Kitchen Aid
Dear User1928372, Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Pasta Roller Attachment. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID #380947238 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you. Review Team