Kids TechPack Extra Large Backpack
Product details
Web ID: 16071197Do not buy from this company
Do not buy from this company they do not stand behind their products
Customer review from Lands' End
Lasted 4 months!
I purchased this for my 7th grader who has to carry a laptop to school along with her books. It was replacing a 5 year old Lands' End backpack that had held up well. The quality of this one is no where close! It became obvious how cheap it was after a month, when the seams were starting to pull apart. Now after 4 months, the flimsy nylon zipper has come apart and will not stay closed.
Customer review from Lands' End
Response from Lands' End
Thank you for taking the time to share your review of the TechPack Backpack. We are sorry to hear that you were not completely satisfied with this bag. Your feedback is truly important to us, and we have shared it with the appropriate merchant team for further review and consideration. Feedback from customers helps our teams when making future product decisions. We welcome customers to return following our return policy when a product has not met their expectations. Please feel free to chat with (Chat button is located under the Help tab in the top right corner of landsend.com) or call 1-800-963-4816 to speak with one of our specialists if you need additional assistance.
Not just for kids!
I usually pack in backpacks when I travel and this one is perfect. The padded pocket holds my laptop and tablet with charging cables. Spacious pocket for toiletries and smaller pockets for smaller items. And the pattern is so attractive!
Recommends this product
Customer review from Lands' End
Big enough for all the essentials
I bought this for my 9yr old granddaughter. It’s large but it fits a Chrome Book, lunch bag & classroom essentials.
Customer review from Lands' End
Extremely disappointed
I purchased the tech pack in both large and extra large to see which one would be best for my son who is in middle school. I will be returning both of them. I was shocked when I received them how small both of them are. They might be OK for elementary school, but definitely not middle school and higher. Also the padded area for a laptop or Chromebook is lightly padded and I don’t think it will offer much protection. We were very disappointed in the color and pattern selections of both the backpacks. It was by default the pattern that we did order. It is an easy decision to return both of them.
Customer review from Lands' End
Response from Lands' End
Thank you for taking the time to share your review of the X-Large TechPack Backpack. We are sorry to hear that the size of this backpack did not work well for your children. Your honest feedback is appreciated and has been forwarded on to the appropriate Merchant team for further review. We do consider customer feedback when making future product development decisions. To help determine which backpack will work best for your child, we list the dimensions of each backpack in the Product Details. We also show each backpack modeled on children with the child's height for reference. Please feel free to chat with (Chat button is the question mark in upper right corner of landsend.com) or call 1-800-963-4816 to speak with one of our specialists if you would like assistance with starting a return.
Poor color choices
Poor color and pattern options. My son does not like camouflage and that seems to be the only option that is not pastels.
Customer review from Lands' End
Product is just ok
Has good features, just poorly executed. Purchased in July of 23 and now in Feb 24 the strap is pulling out of the backpack.
Customer review from Lands' End
Great Backup, Poor Quality Control
We have been very big fans of the Lands Ends backpacks for our kids over the past several years. This year's update didn't work out as well. Within the first 2 weeks of school, my daughter told me one of the handles was falling off. Looking through other more recent reviews, this appears to be a pretty common issue this year. Unlucky for us, we bought these more than 90 days before school started, so we have to pay for the return which is a tad disappointing.
Customer review from Lands' End