Lands' EndMen's Knit Jersey Sleep Pants

Response from Lands' End

Thank you for sharing your review. We are sorry to hear that these pants did not perform as you expected. Your feedback is always welcome and appreciated. We do consider customer feedback and requests when making future product development decisions. We will share your feedback with the appropriate product manager for further review. For best results, we suggest to always wash and dry according to the recommended care instructions, in this case machine was in cold and tumble dry on a low heat setting. The settings on every washer and dryer can be a bit different and temperature settings between brands can vary. The exact temperature your dryer operates on depends on the dryer’s model, the cycle or heat settings selected, and the type and size of the load. If you use a commercial washer and dryer, the temperatures on these machines are typically higher when compared to a home system. If you are finding excess shrinkage and a lower temperature setting is not available on the machines you are using, hanging garments to dry will help reduce or eliminate the excess shrinkage. Lands’ End is committed to providing the highest quality products and addressing concerns when needed. We welcome our customers to return following our return policy when a product has not met their expectations. Please reach out to us via Chat online (Chat button is located under the Help tab in the top right corner of landsend.com) or call 1-800-963-4816 if you need further assistance with this item or have questions about starting a return.