AreyougameLearning Resources Learning Essentials - Code Go Robot Mouse Activity Set
Product details
Web ID: 7939170Mouse does not work out of box
We received this as a gift for my 4 year old. Right out of the box the mouse does not work. One of the wheels does not stop, which means the mouse goes in circles no matter what commands we give it.
Customer review from Learning Resources
Response from Learning Resources
Oh no, Sorry to hear that! Please visit us on our Learning Resources site under the “contact us” page and we will be happy to take care of this right away!
Disappointed!
Straight out of the box on his 8th birthday, my grandson got a mouse that goes to the right in a semi circle and nothing else. No matter how many different types of batteries it will not accept commands. A birthday ruined!!!
Customer review from Learning Resources
Response from Learning Resources
Oh no, so sorry to hear that! Thank you for reaching out to us and we would be happy to help. We would like to hear from you and can send another mouse.
Broken after first time playing with it
After very minimal use the mouse will no longer go straight. Since we are out of the return window the was to buy a new 35$ mouse that is out of stock until June.
Customer review from Learning Resources
Response from Learning Resources
Hello and Thank you for reaching out to us and for letting us know. I do apologize for the inconvenience of this matter. I will be sure to pass this information along to our team and if you need anything else in the meantime, please do no hesitate to reach back out and we would be happy to help.
Mouse does not work at all
I wish I have read the reviews before buying it. Mouse does not go straight, or obey any command. My 7 yr old boy was so sad! It was a gift for him, as he loves his Robotics classes. :(
Customer review from Learning Resources
Response from Learning Resources
No worries, I'm here to help. Please email me back and I'll be happy to send you a new mouse.
bad quality mouse
Mouse doesn't work when new batteries are put in. Just like all the other poor reviews.
Customer review from Learning Resources
Response from Learning Resources
Sorry to hear that! Please visit us on our Learning Resources site under the “contact us” page and we will be happy to help.
wasted my money
The mouse is the problem. It worked for a few weeks and then did whatever it wanted to - not following the program at all. I thought the kids were doing it wrong, but no. Tried new batteries - did not help. Have had it here in the box collecting dust for 3 years. Just threw the mouse out, but if you'd like to save the rest of it from the landfill you can have it.
Customer review from Learning Resources
Response from Learning Resources
Bethy - so sorry to hear about your experience. We have a great warranty, trouble shooting and always find ways to help! We appreciate you sharing your experience and we are always looking for ways to improve our products and cannot do that without your feedback. I will be sure to pass this information along to our team.
Would be great if it worked
The mouse stopped working. No trouble shoot instructions
Customer review from Learning Resources
Response from Learning Resources
Thank you for reaching out to us, but I'm sorry to hear your mouse stopped working. Not sure how long you've had it? Can you provide me with your purchase order number please so I can take a look at this order and help out right away. Look forward to hearing from you.
Disappointed
Mouse wheels are spinning weakly and the mouse does not go straight, or obey any command. My 8 yr old boy was so sad! It was a gift for him, as he loves his Robotics classes. :(
Customer review from Learning Resources
Response from Learning Resources
Sorry to hear that! Please visit us on our Learning Resources site under the “contact us” page and we will be happy to help.