2.0 Cu. Ft. Stainless Steel Over-the-Range Microwave
Product details
Web ID: 15173733Ratings & Reviews
112 customer images
Broken product delivered, not intalled
I just received my new microwave and it showed up with a broken power cord/plug. The installers took one look at it, said it was unsafe, and refused to install it – which I completely understand. I paid for a new appliance and installation, but instead I’m left with a useless microwave sitting in my kitchen and have to wait for a replacement or repair. This should have been checked before it left the warehouse. Very poor quality control and a huge inconvenience. I expected much better.
Customer review from lg.com
Response from lg.com
Hi. Thank you for sharing your experience with your LG Microwave. We appreciate your feedback regarding the broken power cord on your new microwave and the installation being halted due to safety concerns, leaving you without a usable appliance. To allow us to properly investigate the details of your specific product model and to see if there is anything we can do to assist with this microwave delivery and installation issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. ^James
Not bad except for touchpad
We did not know that the touch pad does not light up at all. Except for the clock. It's very hard to see in the evenings and early mornings without having to turn on the overhead kitchen light. If it had the backlit display for the touchpad, this would have been a five-star review.
Customer review from lg.com
Response from lg.com
Thanks for sharing your experience! We’re glad to hear the LG Microwave is working well overall, and we completely understand how a backlit touchpad would make those early mornings and late evenings much easier. Your feedback is valuable and helps us know where we can improve to make everyday use more convenient. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Do not buy
Do NOT buy, have called twice since we purchased this as it has no suction, doesn't take the steam away at all, fan is also very loud. Just doesn't do what its supposed to do. Almost as much as the microwave cost for someone to even come look at it.
Customer review from lg.com/ca
Response from lg.com/ca
Hi. We’re sorry to hear about the trouble you’re experiencing with your MVEL2033F microwave and truly understand your frustration. The performance of the ventilation system is important, and we regret that it hasn’t met your expectations. Your feedback has been noted and will be shared with our product team. We’d appreciate the opportunity to assist further—please don’t hesitate to contact our LG CareQ Team at 1-888-542-2623, available Monday to Sunday, 8 a.m. to 9 p.m. Eastern Time. We’re here to help.
Just thrilled
Very happy with this microwave and it looks great in my kitchen!
Customer review from lg.com/ca
Response from lg.com/ca
Hi! Thank you for your positive feedback regarding your MVEL2033F microwave. We are delighted to hear that it meets your expectations and complements your kitchen beautifully. Should you ever have questions or need assistance, please don’t hesitate to reach out. You can contact us at 1-888-542-2623 from Monday to Sunday, 8 a.m. to 9 p.m. Eastern Time. Thank you for choosing LG Electronics!
LG microwave
Love this over the range microwave! Easy to use, great fan and looks sleek and clean. Would recommend to my friends and family.
Customer review from lg.com/ca
Response from lg.com/ca
Thank you so much for your fantastic feedback on the LG MVEL2033F over-the-range microwave! We’re delighted to hear that you find it easy to use, appreciate the powerful fan, and love its sleek design. Your recommendation to friends and family means the world to us, and we’re grateful for your support. If you ever need any assistance or have questions, please don’t hesitate to reach out. Thanks again for choosing LG!
Did not last!
While this is a beautiful appliance and I have enjoyed using it, it didn’t even last 2 years! It no longer heats anything.
Customer review from lg.com
Response from lg.com
Thanks for bringing this to our attention, Marge. We want you to be able to have a good time with your beautiful LG microwave for many years, because it should be the perfect partner for heating up all of our favorite meals. We have this helpful guide that'll provide troubleshooting steps depending on what you're experiencing here: https://shorturl.at/TYUbP. If these steps do not work, private message us with your contact info and model number on social media @LGUSSupport. We'll be happy to continue finding a solution with you! ^Joslyn
THE CONTROLS ARE NOT ILLUMINATED!!!
We were really disappointed with one specific problem that became immediately obvious the first day after installing this microwave. THE CONTROLS ARE NOT ILLUMINATED!!! This is not a problem when all the kitchen lights are turned on, but we find it extremely difficult to see the control panel buttons when the kitchen is only partially illuminated. Other than that problem, the microwave works very well. It's just hard to make the microwave work correctly when you cannot see the controls. Users have submitted many pictures of their installed microwaves. In none of those pictures can you see the controls that are located on the front of the microwaves. I would not buy this microwave again, nor would I recommend this microwave. We are very disappointed and we are considering return of this microwave.
Customer review from lg.com
Response from lg.com
Hey there. We understand your new microwave is performing well, and that's great! However, it sounds like the non-illuminated control panel is creating an unexpected challenge, especially when your kitchen lighting is low. We definitely want you to have a smooth and easy experience with your appliances. You can try a power reset by unplugging the microwave for a few minutes, then plugging it back in. If the display is only partially working or flickering, the display board might be faulty. We'd love to explore this further with you. Please send us a private message on social media @LGUSSupport with your microwave's model number. We're here to help and see what options might be available. ^ Diego
Micro wave
I have had my air fryer micro wave a little over a year. I have never got the air fryer to work correctly and the bottom of my door has melted!!!! It's a over the stove microwave!! I am sooooo unhappy I will NEVER buy a LG anything any more!
Customer review from lg.com
Response from lg.com
Hey there! We want to make sure that you and your LG microwave are taken care of, especially when the unit is melting. We'd be more than happy to take a look at what's happening further with you. Please send us a private message on social media at @LGUSSupport with your contact details, model number, and photos of the unit, and we'll be ready to help! *Josh