Good product with below average build quality
The product is good not I am not satisfied with the overall build quality, it’s a too plasticy for a premium product. The plastic body has started to crack with normal use.
Customer review from Dyson
Response from Dyson
Thank you for your review. We’re glad to hear you’re enjoying the product’s performance and appreciate you sharing your thoughts on the build quality. Feedback like yours is invaluable as it helps us continue enhancing the durability and overall experience of our machines.
Blown away by its quality
Absolutely awesome. I worry about spending so much on a hair dryer but it’s so worth it. Thank you for making me feel I got my moneys worth when it’s a high value product
Recommends this product
Customer review from Dyson
Response from Dyson
Thank you for taking the time to share your thoughts. We appreciate your feedback on the quality of the product and are glad to hear it feels absolutely awesome and worth the investment, especially with a high value machine like your hair dryer. If you ever need further support, please visit https://www.dyson.com.au/dyson-support Provide your feedback on BizChat
BEST DRYER EVER
I love my dyson! Leaves my hair with the perfect blowout. I'm a huge fan of Dyson. Don't forget to clean your filter!
Recommends this product
Customer review from Dyson
Response from Dyson
Thank you so much for your wonderful review and for sharing your Dyson enthusiasm! We're thrilled to hear that your dryer delivers the perfect blowout and makes a real difference in your hair routine. Your tip about filter cleaning is spot on. It’s a great way to keep your machine working its best. Thanks again for your feedback and for being such a passionate Dyson fan. We're here if you ever need anything!
It's just not as great as I had hoped
This is my second Dyson hairdryer. I had purchased the original one in 2016, 10 years, almost to the day, later it finally died (RIP, it came with me to my wedding in 2019 and was a member of my family lol). I loved that hair dryer, so I immediately purchased the equivalent option. I'm having a bit of a regret, it's just not as good as the original one. It's slow to start, it gets extra hot when there are attachments on it, the function of cooling down when it gets closer to your head is great in theory, but it just makes it way less powerful. I'm finding that it is taking me an extra 5 minutes to dry my hair because the power just is not the same. I also am finding that this one is damaging my hair more. The airflow seems to be different so maybe it's user error on my part, but this simply is not the hair dryer that they used to make. It's also MUCH louder, and sounds like a jet engine at times compared. The old one had a solid noise to it, but it is nothing like this one. If you never had the OG one, you'll love this.
Customer review from Dyson
Response from Dyson
HI there, thank you for your honest review and for being a long-time Dyson owner. We know how important it is when a product you love changes, and we’re sorry for your disappointment. The extra heat, noise, and slower drying time aren’t what we want for you. If you’d like to walk through adjustments together or need more support, please reach out on live chat or call. We want to help get your routines back on track.
Absolutely worth it!
I love love love this hair dryer! I am very impressed to say the least. It isn’t too heavy, it comes with a plethora of tools, it isn’t too loud, and it gets the job done! I haven’t used all of the attachments yet, but so far I am loving the diffuser and the straight blower. My hair dries so quickly and I haven’t felt my scalp burning. The cooling scalp protection feature is perfect. Airflow is great and my hair looks healthy, shiny, and well dried. I’m ecstatic about this purchase!
Recommends this product
Customer review from Dyson
Response from Dyson
Thank you so much for your enthusiastic review! We’re delighted to hear how much you love your Dyson hair dryer and that the tools, lightweight design, and scalp protection features are making a difference in your routine. It’s fantastic to know your hair dries quickly, feels healthy, and looks shiny—just what we aim for. We appreciate you sharing your excitement and choosing Dyson for your hair care. Enjoy exploring all the attachments, and thank you again for your kind words!
Dyson is worth the investment!
I love the speed to dry and it’s very quiet! The cord is long, so I can walk around!
Customer review from Dyson
Response from Dyson
Hi there, we really appreciate you taking the time to share your Dyson story. It’s wonderful knowing you’re enjoying the fast dry, quiet operation, and easy mobility. Should you need any tips or have concerns, our live chat and call support are ready to help.
Good for curly hair!
Very comfortable to use and with regular use can already see the curls gettings better defined.
Customer review from Dyson
Response from Dyson
Thank you for your review, it’s great to hear the tool feels comfortable to use, and even better that you’re already seeing your curls becoming more defined with regular use.
Great, but would be better with a cool air switch!
Definitely an upgrade from my previous cheapy blow dryer, but I didn't realize that it doesn't have an automatic cool air function when I bought it and I probably wouldn't have if I had known. There's a cool air button, but you have to hold it down with your finger to keep it running. With curly hair and a sensitive scalp sometimes I don't want to use heat consistently and would appreciate a way to just flip on the cools. Otherwise, works well and dries quickly.
Recommends this product
Customer review from Dyson
Response from Dyson
Thank you for sharing your thoughts about your upgrade and how well the dryer works for your hair. We appreciate your feedback about the cool air button and how holding it down can be challenging, especially with curly hair and a sensitive scalp. If you would like further support or have any questions about features or usage, please reach out to us at https://www.dyson.com.au/dyson-support