SonyLinkBuds Open True Wireless Earbuds - White
Shipped and sold by Focus Camera
$228.00
Color:White
Offers & perks
6-month financing with Macy's Card.
Product details
Web ID: 20170198Discover more options
Sponsored
Limited-Time Special
49 reviews
cpw1970
2 months agoUseless - fall out all the time.
I bought these Sony WF-L910 open ear buds after seeing a review in the Telegraph of headphones for sleeping in. Unfortunately they are useless. Only one size of flexible silicone ear tip (that keeps it in place in the ear) is supplied, meaning that they fall out immediately. The previous model WF-L900 included 4 different sizes - we all have different size ears obviously - and Sony have inexplicably not done the same with the newer model. I am pretty shocked as I expected could design from Sony, and this suggests a real lack of thought.
Customer review from sony.com
Response from sony.com
Sony support team1 month ago
Hi, Thank you for your feedback. We’re sorry about your disappointment regarding the lack of additional ear tip. This is certainly not the experience we aim to provide, as we continuously strive to deliver the best possible quality. We appreciate your feedback; hearing from our customers helps us continuously improve our products to align with your preferences. Rest assured that we've raised it to the concerned team for future consideration. If you need any further assistance, do not hesitate to contact us using the details provided in the following link: https://cutt.ly/heoRCkdW (Copy and paste the link into your browser) Nadine @Sony Support UK
RL73
2 months agoRefuse to stay in
I needed a headphone design that allows me to hear my surroundings while jogging, so I bought these headphones on the premise that they allow ambient sounds to still be heard. The concept is great on paper, but poor in execution. These earbuds simply fall right out of my ears. I did some research online to figure out why, and discovered that Sony makes a "large" supporter to replace the small ones that come in the package. (No mention of this in the manual strangely.) So I contacted Sony and they sent me a pair free of charge, which was nice. However, they made almost no difference. They are barely larger than the standard supporters and did nothing to keep the LinkBuds in my ears. Within five or six steps, they simply drop out of my ears on both sides. I followed the fit instructions exactly, watched the videos online on how to wear them, but no matter how I put them in my ears, they refused to stay. I am a normal-sized male with normal-sized and shaped ears. I don't see how these will work for anyone. I'm giving them two stars because the sound quality (when they stay in) is actually decent. But unfortunately, they are simply not the secure, active headphone solution I needed.
Customer review from sony.com
Response from sony.com
Sony North America Support2 months ago
Hi there, We genuinely apologize that the unique open-ring design of the WF-L900 LinkBuds is incompatible with your ear shape, preventing the secure fit you require for jogging. Since a secure fit for active use with effective ambient awareness is your top priority, we would like to recommend the Sony WF-1000XM5 Noise Cancelling Earbuds. While primarily known for noise cancellation, they feature a newly designed shape and come with noise-isolation earbud tips made of unique polyurethane foam. This material provides an incredibly stable and comfortable fit that conforms to your ear canal, making them far more secure for jogging than the LinkBuds. Crucially, their best-in-class Ambient Sound Mode is highly effective, allowing you to clearly hear your surroundings while running. Thanks for choosing Sony. Best regards, Eliab
External reviewer
3 months agoReally useful in office environments
Been using these to listen to music or videos in the office and even at home in the living room. I can hear when people are trying to talk to me and it's much better compared to ambient noise in anc earbuds. However, this isn't usable in really noisy environments like restaurants or on public commutes
Recommends this product
Customer review from sony.com
Jorge28
4 months agofrom California
Niche product for niche customer
I use these earbuds at work, 10 hours a day. I can take calls in a loud environment (i.e. forklifts, many people talking etc.) and the person can hear me clearly even if i am wearing a single earbud. I will be very honest, they do take some getting used to, but once you do get comfortable with them, you forget they are there. I originally used sealed earbuds, but wearing them for so long would cause me ear pain. with these, that went away. I my specific use case, there is no better option. I bought them a month and a half ago and already logged 150 hours of use, the battery lasts me 2-3 day between charges.
Customer review from sony.com
Response from sony.com
Sony North America Customer Support4 months ago
Hi Jorge28! Thanks so much for taking the time to write such a detailed review of the LinkBuds Open! We are very glad to hear that they have been a game-changer for your long workdays. It's truly rewarding to know that the open-ring design has provided a comfortable and pain-free solution for your all-day use. We appreciate you choosing Sony! Best regards, Estefany
Socal_Subin
4 months agofrom Los Angels, Cali
Improved version!
I originally own the first version of the Linkbuds and the left bud had a battery draining too fast issue, so Sony replaced them with this version. Comparing with the previous version, here are the pros and cons. Pros: - Better sound quality, longer battery life, wide area tap is not that sensitive (with the previous version, if I was eating nuts, the crunching noise often activated the wide area tap. Cons: - Poor fit (for my left ear, it is very difficult to keep it in the holding position, so I need to keep adjusting it.) - The wide area tap can be a little more sensitive for adjusting volume. Overall, I still like these.
Recommends this product
Customer review from sony.com
Response from sony.com
Sony North America Support4 months ago
Hi Socal_Subin, We're glad we could resolve the battery drain issue on your original pair and that you're experiencing better sound and endurance with your new LinkBuds. Your specific notes on the wide area tap sensitivity—less sensitivity during noise like eating, but a desire for more responsiveness for volume control—are very helpful and will be shared with our product development team. We also regret to hear the fit is difficult for your left ear and will use this input for future design improvements, as comfort and stability are key. Thanks for choosing Sony. Best regards, Eliab
Speckle_25
6 months agoSony Linkbuds Open is better than the first one
I have the first Sony Linkbuds, but they were affected by a battery issue after an update. When I heard that there would be a new pair of next-gen Sony Linkbuds, I immediately got excited. My first impression is that it is leaps ahead of the previous Linkbuds, from the design and the build quality. The sound is so much better, especially the bass. The best feature of the Linkbuds Open that I like the most is the background effect. It made it feel like the sound is coming from an external source rather than inside the head. The battery is also so much of an improvement that I get to wear it all day long without having to pause for a charge. I get to enjoy listening to songs and podcasts well. The only issue I had, not just with the previous Linkbuds, but with both Linkbuds, is the fit. Both earbuds are designed to fit almost all ear types, but unfortunately, my ear shape is on the other side. I am not able to wear the Linkbuds Open the way that they are designed. The way that I wear them is that I push them inward so that the ring driver is more inside my ear. I like how it sounds, and I still benefit from the open ear design, but I kinda like that both segments of the earbud should be visible from the outside. Instead of unique-looking earbuds, they became like any other earbuds, the way I wear them. Nevertheless, I like this new Linkbuds Open, and I'm hoping that there'll be no battery issue this time.
Recommends this product
Customer review from sony.com
Eduardo1r
8 months agofrom California
Sony linkbuds open
Not good quality in audio super poor not loud enough
Customer review from sony.com
Response from sony.com
Sony North America Customer Support7 months ago
Hi Eduardo1r, thank you for reaching out to us regarding the audio quality of your WF-L910 earbuds. We sincerely apologize for any inconvenience you've experienced with the sound not being loud enough. To help resolve this issue, we recommend trying the following troubleshooting steps: -Ensure that your equalizer settings are fine-tuned to suit your listening preferences. You can effortlessly adjust these settings using our Sound Connect app. -We recommend resetting your earbuds by following the instructions provided in this link: https://helpguide.sony.net/mdr/2964/v1/en/contents/TP1001300702.html If you continue to experience poor audio quality after trying these steps, please do not hesitate to contact our technical support team for further assistance at https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones We are here to help you and ensure that you enjoy the best possible experience with your product. Thank you for being a valued Sony customer and for your feedback. Best regards, Estefany
Don't work
I bought these maybe a year ago. I only used them at the gym. I haven't gotten much time out of them and now for some reason I can't get them to pair. They don't even show up. I have literally tried everything. I don't know what to do? I know Sony has always been a go to for me so this makes me really sad that they aren't working. Please help!
Customer review from sony.com
Response from sony.com
Hi Reet, We are truly sorry to hear that your Sony WFL910 are giving you trouble, especially since Sony has been your go-to brand for so long. We know how important your music is for your gym sessions, and we want to help you get these paired again. We recommend performing these two specific procedures in order: 1. Reset the Headset: This process clears minor errors without deleting your paired device information. Guide: https://helpguide.sony.net/mdr/2964/v1/en/contents/TP1001300702.html 2. Factory reset: If the standard reset doesn't work, this will return the headset to factory settings and delete all pairing information. Guide: https://helpguide.sony.net/mdr/2964/v1/en/contents/TP1001300701.html If the issue persists after the factory reset, please contact our technical support team directly so we can further investigate the issue and offer a solution: Support Link: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones We value your loyalty and hope to get you back to your workouts soon. Thank you for considering Sony! Regards, Dominick