Madison ParkEvan Tufted Cotton Bath Rug, 20" x 30"
Product details
Web ID: 7101907Bathroom Rug
Great quality
Recommends this product
not worth the money
When these rugs arrived I was so excited to put in my bathroom. When I took removed the rugs out of the package and laid them down, they looked like they were ten years old and not good quality. i do not reccomend
Response from Macy's
Dear Customer, thank you for your feedback. We’re sorry the Madison Park Evan Tufted Cotton Bath Rugs didn’t live up to your expectations. While many customers enjoy their soft texture and classic design, we understand that receiving a product that looks worn or low quality can be disappointing. Your feedback is very valuable and will be shared with our team to help us improve our products.
Terrible quality
These look terrible after one day and disintegrate in the wash. I thought I would get better quality from Macys. Do not waste your money.
Response from Macy's
Dear Customer,
We appreciate you reaching out to share your experience with the Madison Park Evan Tufted Cotton Bath Rugs.
We are sincerely sorry to hear that these rugs did not live up to the quality you expect from Macy’s. We completely understand your frustration; a bath rug should be a durable staple in your home, and it is incredibly disappointing to see it "look terrible" after just one day and literally fall apart in the wash. We apologize for the mess this likely caused in your laundry room and the feeling that your money was wasted.
You deserve a high-quality product that stands up to standard care, and we regret that this experience fell so far short of those expectations.
Quality of item
Really nice rug
Recommends this product
Happy with purchase
These bathroom rugs are great. I bought the darker grey and they look true to online color. They are thick enough to be comfortable, but not too heavy.
Recommends this product
Neutral Win!
I’m weird about carpet on my feet but this one doesn’t bother me. It’s the perfect amount of soft yet stable. I like the neutral colors and design for my space. It absorbs water well and washes great. Perfect size for my bathroom!
Customer review from influenster.com
Never got it
I have called several times.... you delivered it to the WRONG address. When I track it down, I'm returning it!,
Response from Macy's
Dear Customer, thank you for reaching out and letting us know— we sincerely apologize for the delivery mishap. Having your item sent to the wrong address must be frustrating, and it’s disappointing when expectations fall short. Unfortunately, we’re unable to intervene directly with deliveries, but we recommend contacting Macy’s Customer Service at 1-800-289-6229, available Monday through Sunday, 8 AM to 10 PM Eastern Time, to address this issue and explore your options. Thank you for your patience, and we hope this gets resolved swiftly for you.
Bad Bathroom Rugs!
Never did I think that heavy Bathroom Rugs that feel like quality would look flat and worn out after walking on them! These rugs looked gorgeous when I first received them. Once I stepped on them, they shed on my tile floor and look used! I washed them on gentle cycle, ran vacuum and my vacuum was filled with fibers. Each time I try to “fluff up” the rugs to freshen the look, fibers constantly fall out. So disappointing! I ended up buying a different set as these were not the quality that Macy’s normally carry. Rugs should be made to walk on without looking crushed and flattened!
Response from Macy's
Dear Customer, thank you for your feedback. We’re sorry to hear that the bath rugs didn’t hold up the way you expected after regular use and care. Many customers enjoy the Madison Park Evan Tufted Cotton Bath Rugs for their soft, plush feel and attractive tufted design, which can add a cozy, stylish look to a bathroom. However, we hear you that durability and long-lasting texture underfoot are important, and we’re sorry this set didn’t meet that standard for you. Your feedback is very valuable and will be shared with our team to help us improve our products.