Madison ParkViola Damask 3-Pc. Comforter Set, Full/Queen
Product details
Web ID: 1412882347 reviewssorted by Newest
Comforter Set
Very pretty and well made. It’s soft and ties in well with decorations
Customer review from ashleyfurniture
Pretty comforter
Not really soft but I like the look.
Disappointed - poor and cheap quality
In late December, I purchased this item and eagerly opened it in March, spreading it across our king-sized bed. However, I discovered a significant defect in the fabric, which was a disappointing revelation. I had previously used a similar spread for over four years and had intended to replace it with a comparable product. I would not recommend this product.
Response from Macy's
Dear Customer, thank you for your feedback. We’re very sorry to hear that you discovered a defect in the fabric after opening the comforter, especially after waiting to use it and expecting a similar experience to your previous set. We understand how disappointing that must have been. This comforter set is designed with a soft cotton chenille fabric and an elegant damask pattern, which many customers appreciate for its classic look and comfortable, mid-weight feel. Your feedback is very valuable and will be shared with our team to help us improve our products.
Cheap Quality - Disappointed
Following our previous purchase of the same brand, I recently acquired this set. However, upon opening it, I discovered a substantial defect in one of the patches. Consequently, I would not recommend this product. Regrettably, there is no available platform to upload a photograph demonstrating the defect.
Response from Macy's
Dear Customer, thank you for your feedback. We’re very sorry to hear that you experienced a defect upon opening the set, especially after choosing to purchase the same brand again based on a previous positive experience. This comforter set is designed with a soft cotton chenille fabric and an elegant tufted damask pattern, which many customers appreciate for its classic style and cozy feel. We also understand your frustration about not being able to share photos of the defect, as that can make it harder to fully demonstrate the concern. If you haven’t already returned the item, we kindly recommend contacting Macy’s Customer Service directly at 800-289-6229 for assistance. Your feedback is very valuable and will be shared with our team to help us improve our products.
perfect
I was pleasantly surprised by the quality. Great purchase! I was a little worried it would be cheap looking or flimsy because of the price but I was so happy when I opened it up and found it to be just perfect!
Recommends this product
Looks great.
Super soft and looks amazing on my bed.
Recommends this product
Beautiful Comforter
This comforter is so beautiful in person. The material is high quality more than what i expected!
Customer review from ashleyfurniture
On average, customers rate the Very lightweight/very heavy of this item as Very heavy.
Very lightweight/very heavy
Not worth the purchase
Product had a chemical smell and when washed there was a film and some strange particles all over the comforter. I had to return it.
On average, customers rate the Very lightweight/very heavy of this item as Very heavy.
Very lightweight/very heavy
Response from Macy's
Dear Customer, thank you for your feedback. We’re very sorry to hear that the Viola Damask Comforter Set arrived with a chemical smell and that you encountered a film and unusual particles after washing. We understand why this would be concerning and disappointing, especially when you expected to be able to use the comforter right away. The Viola Comforter Set features an elegant damask design that is intended to add a sophisticated and timeless touch to the bedroom. We’re disappointed that the condition of the product prevented you from enjoying its style and comfort. Your feedback is very valuable and will be shared with our team to help us improve our products.