Women's Vera Ankle Strap Dress Sandals
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Product details
Web ID: 25078653Ratings & Reviews
3 customer images
Nice Shoe
Not to high of a heal shoe. Color goes with a lot of things. Strap around the ankle may take some adjustment. Not an all day wearing show.
Recommends this product
So comfy! No need to break them in.
I have a couple of pairs of Vera sandals already. Getting this colour in a neutral tone is a no-brainer and at the price point, who could not buy them! They are the most comfortable heeled shoe I’ve ever worn.
Recommends this product
Customer review from naturalizer.ca
Comfortable but poor quality
I was excited for these after reading the great reviews. I wore them twice before the started to fall apart. The first time, I brush the back of the shoe against a door and the fabric on the heel tore. The second time, the the lining of the shoe started to peel up after a few hours of wearing. This was all in the span of one week! The only plus is that they are the most comfortable heels I own (I did have to take them off eventually as the backs were rubbing, but my foot pain was minimal the next day) and they’re pretty. I felt like they fit slightly large. But for the price, the quality should be a lot better. I wish I could return them.
Customer review from naturalizer.ca
Response from naturalizer.ca
We're really sorry your Vera dress shoes aren't holding up as expected. We’re happy to say, we stand behind our products and offer refunds for defective items through our Defective Return Policy. We ask you to please visit our website's FAQ page to learn more about our Defective Return Policy and to download the Defective Product Return Form. Please read the instructions entirely, as there is important information to be aware of. If the item is deemed defective and you request a refund for shipping charges, shipping costs will be refunded by check (up to $20 USD) for Standard Ground Shipping only. Follow the link below and click on "My shoes are defective. Can I return them?": https://www.naturalizer.ca/en/help/faq We appreciate your understanding and hope we're able to help!
The wear anywhere sandal
Very stylish and comfortable. Looks good with any outfit.
Customer review from naturalizer.ca
Sole Extremely Narrow
I bought these specifically because they were well-reviewed for comfort, but they cannot be worn. The footbed/sole is shockingly narrow, leaving a significant part of my foot unsupported on both sides. I used the size chart and measured my feet to ensure I purchased the right size. The straps were fine and the length of the shoe was appropriate. But I cannot wear these without developing pain and potentially ending up injured. I already started the process to return. Very disappointing!
Customer review from naturalizer.com
Response from naturalizer.com
We are so sorry to hear that the Vera dress sandals didn't fit as expected. We understand how disappointing that is. We appreciate your review and we have forwarded your comments to our design team. We hope this is helpful for others. If you have any questions or concerns, please call our Naturalizer.com Consumer Care Department at 1-888-294-1648. The Call Center hours of operation are Monday-Friday 9:00a.m.-6:00p.m. and Saturday 10:00a.m.-5:00p.m. CT. Thank you for your feedback.
Love my Vera!
My 3rd pair of Vera sandals! Perfect fit for my size 4 foot.
Recommends this product
Customer review from naturalizer.com
Quality control issues: comfort differs by color
Size 9 (40), flat feet w/ metatarsal pain. In VeraSandal-frappe color: strap too tight, jagged plastic on strap cutting into skin, and strap not padded like "opal” and “dark gold” in same style. Disappointed as the frappe color matched purse. Bottom line: comfort varies depending on color in same style
Customer review from naturalizer.com
Response from naturalizer.com
Thank you for writing a review for Vera Dress Sandal . We are sorry to hear the shoes did not work out for you and value your feedback. Please know that we do take your feedback seriously and have conveyed your concerns to the appropriate party in hopes that we can improve. We appreciate you reaching out, and hope you'll give us another chance. If you need further assistance, please contact our Naturalizer Consumer Care Department at https://naturalizer.custhelp.com/app/ask/ or by phone 888-294-1648 . Thank you for your review.
Elegant
Lovely nude shoe. I purchased for a wedding and wore them for hours. The narrow size fit beautifully and suited the elegant occasion.
Recommends this product
Customer review from naturalizer.com