NespressoVertuo Lattissima Coffee and Espresso Machine by De'Longhi
Product details
Web ID: 16354130Restaurant quality
Love this coffee maker! Restaurant quality. Perfect way to begin your day.
Recommends this product
Customer review from Nespresso USA
DO NOT BUY
I bought this less than 2 years ago. Broke last April, sent it back to get worked on. Got it back, it broke again in September. So now I have an expensive machine, with a ton of coffee just sitting in my garage. So do yourselves a favor.... DO NOT BUY THIS. I wish I didnt.
Customer review from Nespresso USA
Response from Nespresso USA
We're disappointed to hear this, Karly, and we hope you know that we're always here to help. If you'd like to arrange an escalated call, please call us at 800-562-1465 where we are available 24/7. We look forward to finding a satisfactory solution.
Burnt Tasting Coffee
Haven’t been able to use for the past two years due to the coffee constantly tasting burnt/old. I’ve descaled, ran warm water cycles between cups of coffee and I cannot get rid of the taste. Very disappointing for the cost of this machine.
Customer review from Nespresso USA
Response from Nespresso USA
Thank you for your review, Lauren. This should not be the case. Please call us to speak with a machine expert at 800-562-1465 where we are available 24/7. We look forward to finding a satisfactory solution.
Coffee not hot at all just warm
For the cost of of this machine I would expect the coffee to be hot not just warm
Customer review from Nespresso Canada
Response from Nespresso Canada
We regret learning you’re unsatisfied with the temperature of your coffee, Chris, and we thank you for your feedback. Please know our Vertuo brewing systems use Centrifusion technology, operating at the proper water temperature to deliver our quality promise in the cup and not burn the coffee grinds. While the coffee temperature on Vertuo Lattissimas cannot be changed manually, we suggest warming your cup under warm water and using the size that matches your preparation. Also, rinsing the device before extraction will help increase the internal piping temperature. If you would like more support, we invite you to contact our machine specialists via our toll-free number, 1.855.325.5781. Our dedicated team will be happy to help!
Nespresso Vertuo Lattissima is a great addition
Great espresso and cappuccino maker. The styling and convenience are a great addition to any modern kitchen. The milk steamer also allows for easy matcha making. The machine is as easy to use a Keurig-type coffee maker or other automatic coffee machines but watch the tutorial videos before using for a smoother experience initially as the written instructions are incomplete. My wife and I love the machine and look forward to years of use.
Response from Macy's
Thank you for your review. We are happy to learn you are enjoying your Vertuo Lattissima machine. All machines come with a one-year warranty and a lifetime of troubleshooting via our toll-free number 800-562-1465. Our Machine Experts are available 24 hours a day, 7 days a week for your convenience. We look forward to you becoming a Master Barista from the comfort of your home.
Love this machine!
Got for Christmas and love the convenience of the milk frother.
Recommends this product
Customer review from Nespresso USA
Really loving so far!
Just got for xmas and love all the drinks it makes. Haven't had a bad one yet!
Recommends this product
Customer review from Nespresso USA
We just received our new Nesspresso coffee machine. So far so good.
Recommends this product
Customer review from Nespresso USA