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NespressoVertuo Lattissima Coffee and Espresso Machine by De'Longhi
$529.00
Color:White
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216 reviews
Lauren
22 days ago from Connecticut
Burnt Tasting Coffee
Haven’t been able to use for the past two years due to the coffee constantly tasting burnt/old. I’ve descaled, ran warm water cycles between cups of coffee and I cannot get rid of the taste. Very disappointing for the cost of this machine.
Customer review from Nespresso USA
Response from Nespresso USA
Katy R.21 days ago
Thank you for your review, Lauren. This should not be the case. Please call us to speak with a machine expert at 800-562-1465 where we are available 24/7. We look forward to finding a satisfactory solution.
Chris
1 month ago from Halifax NS
Coffee not hot at all just warm
For the cost of of this machine I would expect the coffee to be hot not just warm
Customer review from Nespresso Canada
Response from Nespresso Canada
Customer Relationship Centre1 month ago
We regret learning you’re unsatisfied with the temperature of your coffee, Chris, and we thank you for your feedback. Please know our Vertuo brewing systems use Centrifusion technology, operating at the proper water temperature to deliver our quality promise in the cup and not burn the coffee grinds. While the coffee temperature on Vertuo Lattissimas cannot be changed manually, we suggest warming your cup under warm water and using the size that matches your preparation. Also, rinsing the device before extraction will help increase the internal piping temperature. If you would like more support, we invite you to contact our machine specialists via our toll-free number, 1.855.325.5781. Our dedicated team will be happy to help!
DWS
1 month ago from Enfield, CT
Nespresso Vertuo Lattissima is a great addition
Great espresso and cappuccino maker. The styling and convenience are a great addition to any modern kitchen. The milk steamer also allows for easy matcha making. The machine is as easy to use a Keurig-type coffee maker or other automatic coffee machines but watch the tutorial videos before using for a smoother experience initially as the written instructions are incomplete. My wife and I love the machine and look forward to years of use.
Helpful?
Response from Macy's
Nespresso Team1 month ago
Thank you for your review. We are happy to learn you are enjoying your Vertuo Lattissima machine. All machines come with a one-year warranty and a lifetime of troubleshooting via our toll-free number 800-562-1465. Our Machine Experts are available 24 hours a day, 7 days a week for your convenience. We look forward to you becoming a Master Barista from the comfort of your home.
Bobs
1 month ago from Orlando
Love this machine!
Got for Christmas and love the convenience of the milk frother.
Recommends this product
Customer review from Nespresso USA
bob276
2 months ago from Peoria, IL
Really loving so far!
Just got for xmas and love all the drinks it makes. Haven't had a bad one yet!
Recommends this product
Customer review from Nespresso USA
ItsThePits
2 months ago from Pierrefonds, Quebec
I'm in love!
It is so convenient to have the milk/foam integrated with the machine
Recommends this product
Customer review from Nespresso Canada
Response from Nespresso Canada
Customer Relationship Centre2 months ago
Thank you so much for your wonderful feedback! We're thrilled to learn your satisfaction with your new Vertuo Lattissima machine, and its milk frothing attachment for effortless recipe creation at home. Cheers to many more lovely coffee moments ahead, at the touch of a button! ☕
Lesley
2 months ago from Cincinnati, OH
DO NOT BUY THIS MACHINE- it is just frustrating
I have had the Vertuo Lattissima for a year and it is a terrible machine. Please do yourself a favor and do not buy this machine. The coffee is not hot. The machine puts way too much air/ foam into the coffee. The machine stops working randomly and requires you to connect your app and it probably won’t connect. I can’t get the machine to work with milk anymore. This is a terrible product.
Customer review from Nespresso USA
Response from Nespresso USA
Customer Service2 months ago
Hi, Lesley. We share your disappointment with your machine experience and appreciate your honest review. We feel confident we can help resolve your machine concerns to your satisfaction with comprehensive troubleshooting assistance. Please escalate these concerns by giving us a call at 1-800-562-1465. We are available 24 hours a day seven days a week and look forward to connecting soon. Thank you.
DO NOT BUY
I bought this less than 2 years ago. Broke last April, sent it back to get worked on. Got it back, it broke again in September. So now I have an expensive machine, with a ton of coffee just sitting in my garage. So do yourselves a favor.... DO NOT BUY THIS. I wish I didnt.
Customer review from Nespresso USA
Response from Nespresso USA
We're disappointed to hear this, Karly, and we hope you know that we're always here to help. If you'd like to arrange an escalated call, please call us at 800-562-1465 where we are available 24/7. We look forward to finding a satisfactory solution.