Vertuo Next Premium Coffee and Espresso Machine by De'Longhi in Black Rose Gold

4 (4,092)
$189.95
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Product details

Web ID: 10570987
Brew exceptional coffee and espresso drinks in your own home with the Nespresso Vertuo Next Premium by DeLonghi. Compact and smart, the machine features innovative bar-code technology that delivers the optimal in-cup results for each blend.

  • Product Features

    • Approx. dimensions: 12"H x 5.5"W x 14.2"D; 8.8-lbs.
    • Includes the Nespresso Vertuo Next Premium coffee & espresso maker, and a complimentary set of 12 Vertuo coffee capsules
    • Bluetooth enabled to automatically stay up to date
    • Delivers the optimal in-cup results for each blend using capsule specific brewing with barcode reading
    • Insert a Vertuo capsule and close the lever. When activated, the capsule spins up to 7,000 rotations per minute, blending ground coffee with water and producing the perfect crema
    • Conveniently makes 5, 8, and 14-oz. coffee and 1.35, 2 and 7-oz. Espresso
    • This coffee machine is compatible with Nespresso pods
    • Obtain technical support or repair for your machine through the Nespresso Club via mobile app or online at Nespresso.com
    • $20 VALUE INSIDE THE BOX: Your new Nespresso coffee and espresso machine purchase includes a 12-capsule sample pack (assortment may vary) and voucher for $10 off your next purchase from Nespresso.
    • Manufacturer's 1-year limited warranty
    • WARNING: Do not use any power adapter, charger or cords other than those included with your product. Using incompatible, counterfeit or non-certified accessories can cause fire or accidents. Contact the manufacturer for replacements.
    • Aluminum/plastic/electrical parts/stainless steel/copper
    • Wipe clean body; hand wash removable parts
    • Imported

  • Shipping & Returns

    • Our Normal Gift Boxing is not available for this item.
    • This item may not be shipped to Alaska, Federated States of Micronesia, U.S. Virgin Islands, Armed Forces Pacific, Puerto Rico, Armed Forces Americas, Northern Mariana, Guam, Hawaii, Palau, American Samoa, Marshall Islands, Armed Forces Europe
    • Returns must be made within 30 days of purchase in the original packaging and in salable condition.
    • California and Minnesota customers call 1-800-289-6229 for Free Shipping information.
    • For complete details, see our Shipping and Returns policies.
    • Please call customer service for returns.

Ratings & Reviews

Here's what customers think
  • The coffee makers generally produce great-tasting coffee, but a significant number of customers have experienced major issues like frequent breakdowns, leaks, and failure to read the capsule barcodes.
  • The Vertuo Next model in particular seems to have a high rate of problems, with many reporting their machines stopped working after just a few months or weeks of use.
  • While the coffee quality is often praised, the overall consensus is that the line, especially the Next model, is unreliable and not worth the investment due to the short lifespan of the machines.
AI-generated summary from 4,074 customers reviews.
4/5

4,092 star ratings, 4,074 reviews

Write a Review
62.4% of reviews have 5 stars
2555
10.9% of reviews have 4 stars
447
3.7% of reviews have 3 stars
152
5.6% of reviews have 2 stars
229
17.3% of reviews have 1 star
709

977 customer images

4,074 reviews
DebbW
7 days ago
from NZ

Easy to use

I love how easy it is to use. I am really happy with my purchase.

Customer review from Nespresso New Zealand

MakaylaO
21 days ago

Good machine , sometimes taste is off

The pods for this are an okay price. They are easy to make with the machine. Sometimes to watery or burnt. Temp is good. It would be easier to be able to get more.options in store.

Customer review from influenster.com

OlgaB
22 days ago

Great flavors

I loved out Nespresso vertuo, very easy to use, all coffees come smooth and creamy! The drink temperature is right and the machine itself is very durable and easy to use! Great coffee maker to use for different flavors too

Customer review from influenster.com

Michael
23 days ago
from Bywong, NSW..... Near Canberra

Temperamental, a pain in the butt.

This is the worst machine I've owned. Had trouble since the start. Had trouble since the start. It doesn't fill up the mug to the level it should. Tried everything to fix it including resetting etc. It's now in the rubbish bin. I do not recommend.

Customer review from Nespresso Australia

Response from Nespresso Australia

Customer Relationship Centre24 days ago

I’m really sorry to hear about the trouble you had with your Vertuo Next. That’s definitely not the experience we want for our customers. Thank you for letting us know, your feedback is important, and we’ll pass it on to our team. If there’s anything we can still help with in terms of troubleshooting your machine, we suggest giving our customer support team a call via the Australian toll-free number 1800 623 033 so they can further assist. 😊

DiliaM
25 days ago

Love my nespresso

Nespresso is by far our favorite coffee maker. The coffee comes out with the foam just like a manual nespresso machine, but with no extra work. They’re coffee flavors are delicious, rich and with bold flavors.

Customer review from influenster.com

Sliver
1 month ago

I’ve been using this product for about two weeks when the problem started: roughly one out of every two or three capsules doesn’t brew properly. Instead of dispensing coffee into the cup, it leaks inside the machine. It doesn’t happen every time, so I cleaned it and kept using it for about two months, but the issue continued. Yesterday I called the service center. They asked me to record a video showing the cleaning process and sent me a link. After cleaning, I checked for water leakage — of course there was none, because the malfunction only happens when a capsule is inserted and the coffee flows inside the machine. This morning the very first capsule leaked inside again. Cleaning the spilled coffee is very time-consuming because it spreads throughout the internal parts. Despite this being a machine defect, the exchange process is complicated and inconvenient, and I have wasted many capsules.

Customer review from Nespresso Canada

Response from Nespresso Canada

Customer Relationship Centre1 month ago

Thank you for sharing your experience with us, Sliver. We're sorry that the coffee flow on your Vertuo Next is erratically diverted, and appreciate your feedback on this model. Likewise, we always aim to offer the best service to our Club members, and regret that this recent call did not provide you with the expected solution. We invite you to call us again at 1.855.325.5781 to speak with a machine specialist. Our dedicated teams will be happy to look into alternative solutions with you, so that you may resume your coffee routine. Thank you for your time and patience!

Macy's customer
1 month ago

Poor quality

I was disappointed in the quality of this model. The inside where it should lift the pod and dispose of it in the bin didn't even pick the pod up. The arms of it are cheap plastic not metal like I've seen on older models. I since returned the machine.

Response from Macy's

Nespresso Team1 month ago

Thank you for your review. We’re dismayed to learn that your Vertuo Next is not meeting your expectations. We recommend descaling your machine every three months or 300 capsules, whichever comes first. If you need assistance with your Vertuo Next machine, please do not hesitate to contact us on our toll-free number, 800-562-1465. Each machine comes with at least a one-year warranty and lifetime troubleshooting assistance. Thanks!

Me
2 months ago
from Miami

Never arrived

It never arrived