Detect Kitchen System Power Blender Processor Pro with BlendSense, TB401
Product details
Web ID: 16701562150 reviews
Very disappointed
My kids bought this product for their mother for Mother’s Day. Less than a year the lid seal was completely coming off which was causing the blender to stop during its cycle…. The container itself was cracking This was purchased through a retailer
Customer review from sharkninja.com
Response from sharkninja.com
Hello, Thank you for taking the time to leave a review. We're so sorry to hear about the issues with the blender. Please reach out to our team by phone at 1-800-365-0135, we'd be happy to look into this for you. Our hours of Operation: Monday-Friday 9am - 9pm EST | Saturday 9am - 6pm EST. Kind regards, Ninja Kitchen
I really enjoy the detect feature
I bought this one when my 25 year old one broke. I love this product.
Customer review from sharkninja.com
very complete I love it
I recommend it. I loved all its functions. They are very complete. The only thing is that it makes some noise, but it works super well. And it's also very pretty.
Customer review from sharkninja.com
Very Pleased
I've not had a chance to use all the items that came with the blender. However, I can say it makes the smoothest smoothies I've ever had and that was just using the cup and blades. I'm very pleased with the purchase.
Customer review from sharkninja.com
Love it!
Works awesome easy to use blends quick. Blades are nice and sharp. Clean up easy
Customer review from sharkninja.com
Caution
I absolutely love this set, but I was unaware that the plastic gasket on the food processor collects mold and needs to be removed and cleaned. I bought this back in November 2024 and only found this out today in August 2025. When I search for replacement gaskets so I can’t find any.! I attacked a lot of the replacement stuff is showing out of stock.
Customer review from sharkninja.com
Response from sharkninja.com
Hello Daps2000, Thank you for sharing your experience with us. We're really sorry to hear about the mold issue with your food processor gasket, that’s definitely not something you expect to discover months after purchase. The gasket is designed to be removable for cleaning, but we understand this isn’t always obvious. We appreciate you bringing it to our attention, and we’ll make sure this kind of information is clearer going forward.If you’d like further assistance, please reach out to us at 1-800-365-0135.Our hours of operation are Monday to Friday, 9:00 a.m. to 9:00 p.m. ET, and Saturday from 9:00 a.m. to 6:00 p.m. ET. Kind regards, Ninja Kitchen
Weak construction and awkward
Purchased 13 months ago to replace a Cuisinart food processor and Hamilton Beach blender, the Ninja has been a disappointment. It takes up a LOT of real estate whether on the counter or stored in a cabinet. There are a few other design and durability issues that are problematic. The lesser issue (besides its huge footprint with all the blades and two large bowls) is the suction cups on the bottom of the motor unit. These are intended to lend safety and stability when using the machine, but pulling the unit off of those literal suckers off is difficult and annoying. I've been waiting for at least one to pop off--design overkill. The second and biggest issue is durability and faulty design. The food processing bowl attaches to a spinning component with four very small screws, each one embedded in a bit of clear plastic. So the bowl is not well secured against the power of the motor and the four snapped off during use. The blender is not a food processor so I'm now w/o a food processor.
Blends perfectly
I’ve used this about 4-5 times now for smoothies and works great. If not for how loud it is I would rate 5 starts.
Recommends this product
Customer review from sharkninja.com