NinjaDetect Kitchen System Power Blender Processor Pro with BlendSense, TB401
Product details
Web ID: 16701562Excellent feature
So far everything is good I would just like to find out about a extended warranty since this was not cheap purchase
Recommends this product
Customer review from sharkninja.com
Safety Hazard
After 7 months the lid comes loose while it is running. Of course it shuts off, but it takes a moment for the blades to stop.
Customer review from sharkninja.com
Response from sharkninja.com
Hi there, Thank you for taking the time to leave a review. We’re truly sorry to hear that the lid on your Ninja appliance comes loose while it’s running. While the unit does shut off automatically, we understand that it takes a moment for the blades to stop, which can feel like a safety concern. Thank you for bringing this to our attention, and we’ll be sure to share your feedback with the appropriate teams internally. Since you’re already connected with our Customer Service team, if there’s anything we can do to make your experience even better or if you’d like to share additional suggestions, we’d love to hear from you. Please feel free to reach out to our Customer Care team at https://support.sharkninja.com/contact-us. Kind regards, Ninja Kitchen NA.
Rubber Pads Unfavorable
I didn’t like the rubber pads placed in the items. It was very hard to get them unstuck from my ceramic tile countertop to move the items. I gave the blender away instead of returning back to the store.
Best blender/ food processor ever
I absolutely love this product. Super easy to use and it's amazing. I don't know what else to say, it's just the best blender I've ever had.
Recommends this product
chop chop
Amazing, very versatile. Wish it were glass though versus plastic
Recommends this product
Customer review from bloomingdales.com
Perfect
This is my second ninja blender - but the best of the two. The bullet blender makes the most perfect margaritas while the other 2 have shredded lbs and lbs of cheese and blended gallons of salsa and enchilada sauce. This is the best blend system ive ever had. Works so quickly and everything is done to perfection
Recommends this product
Customer review from sharkninja.com
Not great
Do not buy this product. It fails to work after a year when warranty is up.
Customer review from sharkninja.com
Response from sharkninja.com
Hi there, Thank you for your feedback, and we’re truly sorry to hear that your Ninja Detect Kitchen System stopped working after a year. Your experience is important to us, and we’ve shared your comments with our product team for review. While we strive to build durable, long-lasting appliances, we know that issues can arise, and we’re here to help however we can. If you haven’t already, we encourage you to reach out to our Customer Support team at 1-800-365-0135. We’d be happy to explore any available options to assist you further. Warm regards, Ninja Kitchen US
Very disappointed
I would give a cero star, this is the second ninja blender I bought from Macys, this is not a cheap item, I am very disappointed I have used it only a few times and suddenly it doesn’t turn on, I have try calling ninja customer service but no one is available, I would not recommend this brand blenders at all.