NinjaProChef™ Connected Wireless Thermometer Indoor & Outdoor, WP100
Product details
Web ID: 17927824Good, not Great
I really like this wireless thermometer. It gives accurate temps. I’ve confirmed this with other thermometers. The app is very user friendly. I especially like the estimated time remaining feature and the ambient temperature feature. I only give it three stars because it is missing features which I think could take it to the next level. 1. The option for a declining alarm. After making pulled pork, or other long cook meats that require a rest period, it would be nice to adjust to a low temp alarm to see when the meat has dropped to a good level. 2. WiFi connectivity or optional WiFi bridge. If I have to leave for a short period of time, it would be nice to still be able to monitor temps.
Customer review from sharkninja.com
Response from sharkninja.com
Hello there, Thank you for taking the time to leave a review. We’re thrilled to hear that you’re enjoying the performance of your wireless thermometer. It’s wonderful to know that you find the app user-friendly and the temperature readings accurate. We also appreciate your suggestion regarding the option to decline alarms while still being able to monitor temperatures if you step away. That’s a great idea, and we agree it would take the experience to the next level. We’re taking your feedback on board and will be sharing it with our team. Kind regards, Ninja Kitchen
Best Christmas gift
My daughter, my cook, was so excited when she opened it Christmas Day
Recommends this product
Customer review from Shark Ninja
Great product
Shark ninja provided excellent service! Warranty service was great!
Customer review from sharkninja.com
Love it!
We love ours! Love to see the real time updates and reminders!
Customer review from sharkninja.com
Outstanding Wireless Thermometer
I love this thermometer, very accurate & easy to use. Worth every penny I paid for it.
Customer review from sharkninja.com
The probe that saved Thanksgiving
Bought this for the thanksgiving turkey and once I figured out the perfect placement it worked like a charm. The turkey was so moist because I knew exactly when to pull the old bird out of the oven. I would definitely recommend (especially when it's on sale)!
Recommends this product
Customer review from sharkninja.com
Worst Item Ever
Absolutely useless. Ended up throwing them away after a year of trying to get them sync with the app. Have to keep the stupid base nearby the thermometer. Thermometer rarely registers with the app. Worst item ever from Shark.
Customer review from sharkninja.com
Response from sharkninja.com
Hello, Thank you for taking the time to leave a review. We understand this has caused a lot of frustration. We're sorry to hear that you’ve thrown away the product as a result. Rest assured, your comments will be reviewed by the relevant teams as we plan future updates. We hope you’ll give our products another try in the future. Kind regards, Ninja Kitchen
Too Much Work to Get Device to Work
This device is very frustrating to use. Every time I try to use it, something goes wrong—the app has logged me out, the battery is dead, or the device won’t connect to Bluetooth. For a product that’s supposed to be convenient, it takes way too much effort just to get it working. The app itself is clunky and unreliable. Overall, the usability is poor and it’s far from a simple “pick up and use” device. No way to get instant support that actually helps. Better off looking elsewhere.
Customer review from sharkninja.com
Response from sharkninja.com
Hi there, Thank you for taking the time to leave a review on the Wireless Thermometer. This isn't the kind of experience we want any of our customers to have, and we understand how frustrating it can be when you're out of the app, lose Bluetooth connection, or having battery issues each time you try to use it. We appreciate you sharing this feedback, and we would like to help make cooking easier for you. To resolve this as quickly as possible, we suggest reaching out to our team through our support page, where an agent can assist you directly. You can also review our self‑help guide for additional troubleshooting steps. We are committed to improving your experience, and we appreciate the chance to make things right. All applicable links are provided below. Self-Help Guide: https://support.sharkninja.com/article/WP100-Series-Ninja-ProChef-Wireless-Thermometer-Troubleshooting-Guide Contact Page: https://support.sharkninja.com/contact-us Kind regards, Ninja Kitchen