NOW FoodsNiacin, 500 mg, Tr 250 Tabs

Response from NOW Health Group, Inc.

We're sorry to hear about your experience. Our label describes how the product is intended to minimize the flushing that is associated with true niacin, nicotinic acid. However, the Institute of Medicine has determined that people can experience the flushing at doses of 35 milligrams or even lower, depending on their individual biochemistry. The typical recommendation from medical authorities is that either gradually increasing the dosage over time or continuing to take it for periods of up to a month can often avoid or minimize flushing. It is possible that you are unusually susceptible and that even a portion of the 500-milligram dose in this product releasing slowly reacted more strongly than anticipated. There is both a histamine release and an inflammatory component to the niacin flush, which certain natural compounds such as aspirin can mitigate. This article describes these factors in more detail: https://www.nowfoods.com/healthy-living/articles/niacin-forms-and-safety We believe that Natural Grocers has a return policy that would allow you to bring it back to them for either credit or refund, In line with their requirements. If not, our Customer Service department may be able to help. Our customer support team is reaching out to you at the email you provided. In the meantime, you can contact us directly at: 800-283-3500 or ecommercesupport@nowfoods.com