Onyx Solitaire Four Prong Stud Earrings in 10k Gold
Product details
Web ID: 18350795discounted for a reason
I purchased this earrings in March of this year and the stone fell out and the post lost. can no longer use these earrings.
Response from The Macy's Team
Dear Valued Customer: We understand your jewelry needs repair. At Macy’s we work with a jeweler who can provide you with an estimate of the work that is required. Visit https://macys.myjewelryrepair.com to start the process. We appreciate you giving us a chance to make this right. Sincerely, Macy’s Customer Service
Beautiful
Real nice piece of jewelry. My boyfriend loves it.
Recommends this product
Great
Great
Not onyx
Sent earrings , but not onyx. Black agate. Also very small. Maybe they juat sent wrong pair??
Response from The Macy's Team
Dear Valued Customer, Thank you for your interest. We understand you are not satisfied with your selection. If you are still within the time frame of the return, we will work with you for the return of this item, or you can visit your local Macy's to exchange for a new piece or something that better suits your needs. We want you to be satisfied with your purchase. Sincerely, Macy’s Customer Service
Did not receive
Did not receive earrings. Did not receive earrings. Did not receive earrings!