Botanic Garden 44 Pc. Dinnerware Set, Service for 6, Exclusively at Macy’s
Product details
Web ID: 11053058cheap
Bought this chipped and cracked. asked to return.
Response from Macy's
We're so sorry to hear that your dinnerware set arrived chipped and cracked — that’s definitely not the experience we want for our customers and is not typical. We appreciate you letting us know and completely understand your frustration. We hope you were able to make the return and that we have the opportunity to impress you with the quality and care of our products on a future purchase.
Two broken Plates
I opened both boxes that were delivered today and 2 of the dinner plates were broken. Only 2 plates of the 144 pieces. I called customer service and they told me I would have to return all 144 pieces in order to get a refund and they could send another shipment for the order. Why not just replace the 2 plates?? I don't want to repack the 2 huge boxes and put all the plates back in their separate boxes and haul them to UPS. Why not just replace the 2 plates?? This aes no sense to me. Or just refund the cost of the 2 plates and I can buy 2 more.
Response from Macy's
We’re so sorry to hear that two of your dinner plates arrived damaged — that’s certainly not the experience we want for our customers. We completely understand your frustration and appreciate you sharing your feedback. Please reach out to us directly at reviews@portmeirion-usa.com so that we can assist you further with the 2 plates.
Dining plates!
Very nice and good quality dining set. I just love all flower designs.
Recommends this product
Super happy
Overall, this is a nice set. Every fish minus the two large serving plates was made in England. The two serving dishes were made in China; the green leaves around the edges are noticeably darker than the ones on the remainder of the set. That’s the only difference. I’m glad it was on sale.
Macy’s unfair
I received cracked cups I called 3times customer service but they didn’t anything all I attached pictures How does one actually do that?