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28 reviews
Maria
4 months agoDidn’t like it at all
3 plates came broken 😡
Helpful?
Response from Macy's
Cookware Specialist4 months ago
We’re so sorry to hear that some of your Rachael Ray Cucina 16‑pc Dinnerware Set arrived broken. 😞
Please contact Macy’s Customer Service as soon as possible so they can assist you with a replacement or refund for the damaged pieces.
Jeannette
7 months ago from New Jersey
Defective
I was happy to buy this online since it was on sale, especially since it was Rachel Ray. Once received I noticed one plate was defective, I kept on checking the mugs and another mug was also defective missing paint and a dent on it. I was already upset that I did not finished checking anything else that I ended up returning it to Macys the following day. Not a winner ☹️
Helpful?
Response from Macy's
Cookware Specialist7 months ago
Thank you for your feedback Jeanette and we apologize for your disappointment with your Rachael Ray Cucina 16-Pc set. We will certainly pass your comments along. At your earliest convenience, if you would like to discuss the issues you are experiencing, please reach out to our cookware experts at support@rachaelraykitchenware.com. They are available online Monday through Friday from 7:30 am to 4:00 pm Pacific Time, excluding holidays.
Kay M.
11 months agoThe color is great. Each
The color is great. Each set is exactly the same. Wish there was also a smaller size bowl. One of the smaller plates has already chipped.
Customer review from RachaelRay
Lynne H.
1 year agoI already had some of
I already had some of this pattern and love it. Just goes with everything. You can't go wrong with it.
Customer review from RachaelRay
Tamara S.
1 year agoI only wish you had
I only wish you had a smaller luncheon plate to match;)
Customer review from RachaelRay
Tiz0821
2 years ago from Albertville, MN
Broken plates
Orders this set and it came with two broken plates. Sumbit a ticket for replacements and have followed multiple times. No one will get back to me. It has been 3 months.
Customer review from RachaelRay
Response from RachaelRay
Cookware Specialist2 years ago
We apologize for any inconvenience caused and for the delayed response. If you still require replacements, please contact us at https://support.rachaelraykitchenware.com/support/home and submit a ticket. Our team will be happy to assist you.
JenD
2 years agoAwesome price and great value!
Generous sized plates, bowls, and cups. Handles on cups are big enough for my husbands hands!!
Customer review from RachaelRay
shipping
item broken