1,018 reviewssorted by Newest
Good to use
Simple, easy to use. Very good product. Price is right love to use.
Customer review from roku.com
Roku
I love Roku I wasn’t sure about it but so far so good !! Even customer support Thank you Roku
Customer review from roku.com
Love Roku!
Roku Ultra really can't be beat for streaming. This is the 3rd one I've bought for home, for different tv's. I also bought one for a gift. We even use these on smart tv's - it's just easier and works better. I just can't say enough good things about Roku Ultra. One thing that would be nice though, would be to have a longer cable for charging the remote, or a wall charger for that.
Customer review from roku.com
Excellent Product
I added 2 Roku ultras to my home. The setup was fast and easy. I was given immediate access to numerous streaming apps. Within an hour, everything was set and working. I now have more viewing options than cable at a savings of 65% per month compared to my old cable subscription!
Customer review from roku.com
Excellent product
This device delivers a beautiful picture and is very easy to use.
Customer review from roku.com
We replaced our old Roku ultra with a new Roku ultra we love it
Customer review from roku.com
No Surprises
It works better than expected especially the voice-command feature. Picture and sound are first rate. Set-up was user friendly.
Customer review from roku.com
Sad Product and Terrible Service
12 hours of troubleshooting and Roku wants to do another 6 instead of standing behind their product. Customer service is the worst that I’ve ever encountered.
Customer review from roku.com
Response from roku.com
Hello Jason! We're sorry to hear about your experience—this isn’t the level of service we aim to provide. We see that you’ve already reached out, and your case has been forwarded to the appropriate team for further investigation. In the meantime, we appreciate your patience and understanding. For updates, please stay in touch with our customer service team at http://support.roku.com/contactus. Thanks for sharing! Roku Customer Advocate