Product details
Web ID: 9370959I settled
It's ok, I needed to replace my carry-on Samsonite from 2018. I guess it has to grow on me, not a fan of the wetpak pocket, because if something spills, that pocket becomes ruined for the life of the bag. A portable or detachable wetpak is much easier and better for traveling. Not one that is stitched into the bag. The other pocket is too small for anything besides maybe a tie or belt? I like having a full pocket on that side as well as the pockets on the outer side of that. The TSA lock on the outside is completely pointless for a carry on bag, not sure why you need it? Takes up space. It feels much cheaper than the beast I had from 2018. The tri-fold suiter feels cheaply made. The packing side is about the same as my old one; hopefully, it will expand with wear and tear. I needed one, it's hard to find a carry on that you like. I settled...
Recommends this product
Customer review from samsonite.com
Response from samsonite.com
Hello, thank you for taking the time to leave your review. Your feedback is very important to us, and we will be sure to forward your comments. Our team will be in touch to see if there’s anything we can do to assist in this matter.
Very light and mobile to move around
We use this luggage to travel abroad. It was very easy to move from place to place throughout the airport.
Recommends this product
Customer review from samsonite.com
Fantastic Quality
Fantastic Quality! Ordered this carry-on and I'm extremely satisfied with the quality. The bag is more in the medium size for a carry-on, but it has all of the essentials and the quality is very rugged that it completes with other top brands such as Tumi.
Recommends this product
Customer review from samsonite.com
Not worth the price!
We wanted a higher quality piece of luggage for future travels. We were replacing 4 pieces of our 5-year old Samsonite luggage that had broken zipper pulls. So disappointed that this bag had the same poor quality zippers as our older bags. This is going to be returned.
Response from Macy's
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
Great for overhead bin
Easy to maneuver, fits perfectly in the overhead compartment.
Recommends this product
Customer review from samsonite.com
Thoughts after 5 flights
This is my first soft carry-on, and I really like it. I travel about 1-2 times per month on business. Compared to the hard case options that I had in the past, I prefer this model. I can pack more in the suitcase, and I don't need to deal with scuffs. I have flown United and Southwest, both overhead compartments fit this suitcase when full and expanded. The handle is also pretty sturdy, as I have a backpack for my laptop that I will carry on top of this suitcase.
Recommends this product
Customer review from samsonite.com
Quality luggage
Samsonite Pro is a well made quality carry on luggage. It comes with many compartments and has enough room to fit a sports jacket for business travel. I highly recommend this for short business travel trips.
Recommends this product
Customer review from samsonite.com
I settled
It's ok, I needed to replace my carry-on Samsonite from 2018. I guess it has to grow on me, not a fan of the wetpak pocket, because if something spills, that pocket becomes ruined for the life of the bag. A portable or detachable wetpak is much easier and better for traveling. Not one that is stitched into the bag. The other pocket is too small for anything besides maybe a tie or belt? I like having a full pocket on that side as well as the pockets on the outer side of that. The TSA lock on the outside is completely pointless for a carry on bag, not sure why you need it? Takes up space. It feels much cheaper than the beast I had from 2018. The tri-fold suiter feels cheaply made. The packing side is about the same as my old one; hopefully, it will expand with wear and tear. I needed one, it's hard to find a carry on that you like. I settled...
Response from Macy's
Hello, thank you for taking the time to leave your review. Your feedback is very important to us, and we will be sure to forward your comments. Our team will be in touch to see if there’s anything we can do to assist in this matter.