Poor quality / High Price
Brand new check in arrived at destination airport with deep scratches on outside. Interior is very cheap lining, flimsy zipper covers, hook straps. My old Samsonite set has high quality zipper covers with plastic compartment for liquids, had buckle straps. And old Samsonite lasted me over 10 years through best and worst airports. This new Samsonite made one way trip through the best two airports in the world and it is scratched up. So for the amount paid, it is not worth buying.
Response from Macy's
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
This product is of good quality.
This product works very well. This product is lightweight, durable, and not too expensive.
Recommends this product
Customer review from samsonite.com
Proxis Extra Large Spinner
The Proxis Extra Large Spinner has completely redefined my expectations of what premium luggage should be. From the first trip, it became clear that this was not just a storage solution, but a thoughtfully engineered travel companion designed to move as effortlessly as I do. What stands out most is the exceptional balance between capacity and control. Despite its generous size, the spinner moves with remarkable precision and stability. Whether navigating through a busy airport terminal, weaving through crowds, or rolling over imperfect pavements, it remains smooth, quiet, and composed. It follows intuitively, never tipping or resisting direction — an important detail that seasoned travelers truly appreciate. The structure feels resilient and dependable, providing an immediate sense of trust. Even after multiple long-haul trips and heavy packing, the outer shell has held its shape beautifully, showing minimal signs of stress or wear. It absorbs the realities of travel while maintaining a polished and professional appearance. Inside, the space is intelligently arranged, making it easy to organize both bulky items and essentials without the usual struggle of over-packing or awkward folding. Everything has a place, and packing feels deliberate rather than chaotic. This is especially valuable for extended trips or business travel, where efficiency matters. Aesthetically, the Proxis Extra Large Spinner strikes the perfect balance between understated elegance and modern style. It doesn’t demand attention, yet it quietly stands out. There is a refined confidence in its design — the kind that reflects a traveler who values quality, intention, and lasting performance. After extensive use, what impresses me most is consistency. It performs today exactly as it did on the first journey — smooth, reliable, and effortless. That level of consistency is rare. In a market crowded with ordinary luggage, the Proxis Extra Large Spinner delivers an extraordinary travel experience. It is not just a suitcase; it is a trusted partner for journeys that matter. ★★★★★ — Exceptional in performance, refined in design, and absolutely deserving of recognition as a standout in modern travel gear.
Recommends this product
Customer review from samsonite.com
It's Beautiful !!!
My Proxis Large Spinner is beautiful, light weight, and rolls & spins like a dream. I'm so happy with my purchase that I've also purchased the medium size.
Recommends this product
Customer review from samsonite.com
Great suitcase!
Great so far, after three trips! All should buy this bag!
Recommends this product
Customer review from samsonite.com
EASY TO LIFT-LIGHTWEIGHT!
Exceptional! LIGHTWEIGHT BUT STRONG! Spinner is awesome.
Customer review from samsonite.com
LIGHTWEIGHT BUT STRONG!
This is the LIGHTEST WEIGHT but resilient luggage you will ever find. LOVE mine for business so bought it for my daughter and new son in law as a honeymoon gift!! Went all the way to Italy and back packed full and amazing thru multiple transfers!
Recommends this product
Customer review from samsonite.com
I do not recommend this bag, for what it costs it is not the quality I expect from Samsonite. The internal fabric is too flimsy; I got a tear on the lining after the first use. I am also a frequent flyer, so I need a sturdy check in bag. After two years, the outside lining is also damaged. I haven't experienced this even on cheaper bags off discount stores. I invested on this bag expecting a long life, as is typical of Samsonite, but this sadly doesn't meet my expectations. Yes, the material is very light, but not sturdy.
Customer review from samsonite.com
Response from samsonite.com
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.