Xenon 3.0 Slim Backpack
Product details
Web ID: 16213835Backpack for Adults
Great product so far, light weight and enough pockets
Recommends this product
Nice
A little smaller than what I expected. Nice back pack otherwise and lightweight.
Travelers companion
Very durable n functional. Fits perfectly under chair on the plane. Functional with great storage
Recommends this product
Customer review from samsonite.com
Perfect For My Needs
I was looking for a smaller laptop compatible backpack, 20 litres or so, and having difficulty finding what I wanted. A front pocket flap, easily accessed to store quick access items like keys, pens, cables, etc. No side access zippers, room for files, build in sleeves, separate laptop area, etc. and although not my usual brand (I have a few backpacks in different sizes) a colleague had the Xenon 3.0 that caught my eye. Any way, I purchased, it’s the perfect size for daily commuting to the office. High quality, comfortable to wear, looks professional, has all that I was looking for, is functional and was a reasonable price.
Recommends this product
Customer review from Samsonite CA
Rendered unusable because of awful zippers
I have had this backpack for about 4 months and it has had very light use. I don't carry it daily, but use it for my work laptop and papers when I travel, and it has only been on 2 trips so far. It fits a good amount and I like the laptop sleeve, but the main compartment zipper has been broken almost since the beginning. The zipper teeth just come apart, and boom -- the whole backpack is hanging open. I will no longer be using this backpack because I cannot guarantee the safety of whatever I put inside. I've only heard good things about Samsonite, so I am very disappointed in the quality of this backpack.
Customer review from samsonite.com
Response from samsonite.com
Hello, we are sorry to hear that you had issues with your new product. Our customer service team is experiencing higher than average call volumes and as a result are taking a bit longer than normal to respond. We have escalated your issue, and someone will reach out to you as soon as possible to help with a resolution.
Samsonite Xenon 3.0 Slim Backpack
Received in good condition. The backpack is slim as per my expectation.
Recommends this product
Customer review from Samsonite CA
Do Not Buy
Poorly designed pack opens while wearing and dumps contents. Then the cheap zippers start to break.
Customer review from samsonite.com
Response from samsonite.com
Hello, we are sorry to hear that you had issues with your new product. Our customer service team is experiencing higher than average call volumes and as a result are taking a bit longer than normal to respond. We have escalated your issue, and someone will reach out to you as soon as possible to help with a resolution.
Great product. Worth the money.
Enough pockets, extra layer to put your laptop. The style fits the working environment.
Recommends this product
Customer review from Samsonite CA