Product details
Web ID: 11434729130 reviewssorted by Newest
UGH the plastic crinkling ... is there help
One of the better support "A", comfort pillows "B" I've slept on since the 80s to hold it shape for cervical injury 5 days! It collapes slightly wherever your head is and needs refluffing to support my neck compared to others "A". It gets fairly warm, that might be due to the down OR whatever this god awful plasticy, noisy, crinkly, feeling material "F" is used inside protect the central insert. I don't know IF it would soften once washed, it's stiff, might be a deal breaker! My home is still gutted due to Irma 2017, trying to rebuild in SWFL I bought 8 of these pillows and BEFORE I open ALL of them, I will call the mfg. With how expensive these are each, I am surprised they don't come with a "loose" cooling protective case for each, "D". I've had many cervical injuries & surgeries due to being hit from behind in a car. I would build my own pillow if I could, so many hv failed. Fingers crossed this pillow will stand up to a 30 day test! Sealy "lifetime" wty covers nothing it should!
Response from Macy's
Hello, thank you for your feedback!
This review is from Sealy Premium Down Wrap Pillow, Standard/QueenPerfect for one, a bit full for other
My partner loves the pillow. I returned the 2nd one we ordered, which was too full & the cover was a little crinkly/noisy for me.
Response from Macy's
Hello, thank you for your feedback!
This review is from Sealy Premium Down Wrap Pillow, Standard/QueenLove this pillow!
The pillow is very comfortable and supports my head and neck very well. I would buy it again.
Recommends this product
Response from Macy's
Hello, thank you for your feedback!
This review is from Sealy Premium Down Wrap Pillow, KingExcellent and reasonably priced
So much more comfortable than expected. The price was very reasonable. And I have found a new great pillow.
Recommends this product
Response from Macy's
Hello, thank you for your feedback.
This review is from Sealy Premium Down Wrap Pillow, Standard/QueenBest pillows ever!
Discovered them while traveling and snapped a picture of the tag. Like sleeping on a cloud.
Customer review from shop.americantextile.com
Good quality pillow
Great pillow, good size, nice & soft!! I would highly recommend it to all!!
Customer review from shop.americantextile.com
This review is from Sealy Premium Down Wrap Pillow, KingToo noisy
Pillow is adequate, but extremely noisy. sounds like it is wrapped in cellophane. Every movement sounds like you are balling up plastic, even with a pillow cover and pillow case. Would be wonderful if it was simply a quiet pillow that did not sound like a water proof hospital pillow.
Response from Macy's
Hello, due to the friction between materials, the presence of any layer of fabric on your pillow will not be 100% silent. However, our product is designed to minimize this effect while maximizing the protective benefits it offers – the prevention of spills & stains from coming into contact with your pillow.
Wouldn’t buy Macy’s again
I bought a pillow and it arrived waded up in a plastic bag bent in half and had black marks on the front and back of the white pillow fabric and smelled of Body Odor. I called customer service and was told I must have received a used pillow! What kind of business sells “new pillows” that have been used!!!! Disgusting!
Response from Macy's
Hi RG, we are sorry to hear this pillow did not work for you. If you would like a return or replacement, please bring or send the pillow back to
Macy's or e-mail our customer service team at clientservice@americantextile.com (or 1-844-532-7051).