Lukewarm and Poor Quality
Very disappointed in this blanket. It's an expensive blanket and well know brand, so I expected good quality and performance. When I opened the package, I immediately thought the quality was poor, especially for the price. Also, it barely got warm - waited an hour. The instructions say to put another blanket over it to make it warmer. I think such an expensive blanket shouldn't "need help" to be warm enough. I returned it.
Response from Macy's
Hi there, thank you so much for taking the time to review your blanket, your feedback is very important to us. We are sorry to hear that the blanket is not providing you with the experience you are looking for. If you are still within your original retailer's return or exchange period we recommend reaching out to them to see if you still can do so. We hope this helps!
Best heated blanket!
This is the most amazing, heated blanket I have ever had! Not only does it heat up with many settings, it doesn't get too hot but keeps you warm once you turn it off. I love to turn it on before I get in bed, and then I leave it on for an hour or so and it automatically shuts off. It's extremely easy to wash, and I followed the washing instruction. Make sure you don't dry it on a high heat! I let it air dry and it's just as soft as it was when I pulled it out of the box.
Customer review from influenster.com
Great blanket
Bought this blanket for my husband and he loves it! He doesn’t want to get out of bed!
Recommends this product
Keeping her warm at night
I brought it for my mother and she love it. So far so good!
Love My Purchase!
The Sherpa side is so cuddly and warm, and I think it’s actually enhanced my sleep. I usually pre-heat it for a few minutes before hopping in bed. I wish the backlight stayed on longer, but otherwise, I’m really happy with my purchase. Don’t just take my word for it: I’ve found two of my cats nesting under the Sherpa!
Light and soft but super warm!
The blanket is so soft and light. It is perfect for this type of cold weather. Plus, the thermometer is really easy to use. One can just hit the ON button, select the heat level, and then relax to enjoy. I would say the heat is spread all over the blanket, so I do not need to be cover right at where the thermometer is.
Customer review from influenster.com
Keeps you nice and cozy!
The Serta Fleece to Sherpa Heated Blanket is just what my tween daughter wanted! Her bedroom is in the basement of our home and can sometimes get a little chilly. She was super excited to try this out. It fit the bed perfectly; not too short not too long. The material is lightweight and extra soft. The warmth was distributed evenly amongst the entire blanket. Washing it was a breeze. Super quick to dry, and it did not change the texture or feel of the blanket after washing it. Not very much fuzz was lost. No pilling of the fabric after washing, which was incredible. We have washed this product a couple of times now and it holds up really well. The material seems high-quality. Multiple settings to adjust warmth nice easy to use adjustable display. The only reason why I gave it 4 out of 5 stars, is because it’s pretty wrinkly when you initially take it out of the packaging otherwise no complaints here. Definitely worth the investment!
Customer review from influenster.com
On average, customers rate the Firm/plush of this item as Plush.
Firm/plush
On average, customers rate the Very lightweight/very heavy of this item as Very heavy.
Very lightweight/very heavy
Broke after six weeks of light use
Wish I could return this now broken blanket. Used it about 5 times in six weeks and it stopped working.
On average, customers rate the Firm/plush of this item as Plush.
Firm/plush
On average, customers rate the Very lightweight/very heavy of this item as Very heavy.
Very lightweight/very heavy
Response from Macy's
Hi there, thank you for taking the time to review your heated blanket. We are sorry that your product is not performing as intended! What you are describing does not sound normal. We highly recommend reaching out to our licensee partners and filing a warranty claim so you can get some assistance as soon as possible! All of our Heated Mattress Products are manufactured by our licensee, JLA Home. Please contact them directly for product information and warranty assistance at Jlacs@jlahome.com or via phone at 866-456-8852. We hope this helps!