Great Vacuum worth the price
We bought this a few weeks ago and can't believe how much dirt and hair it picks up. We vacuum the house every week and it was like we had never done it before! We love the vacuum and recommend it to anyone even if they don't have pets. You won't believe how well it works.
Customer review from sharkninja.com
I feel that it doesn't have as much suction as my last one. I still like the shark brand
Recommends this product
Customer review from sharkninja.com
Response from sharkninja.com
Hi there, Thank you for sharing your thoughts with us. Noticing less suction compared to your previous model can be disappointing, and it means a lot that you still enjoy the Shark brand despite that experience. Your feedback is truly appreciated and helps highlight where performance expectations may differ from unit to unit. If you feel the vacuum isn’t performing the way it should, please reach out to us at https://support.sharkninja.com/contact-us , so our team can review the unit in more detail. Kind Regards, Shark Clean.
Love it
I love it sooooo much!!! I will only ever buy shark products. Such a great company
Customer review from sharkninja.com
Not as good, go back to previous design.
This model is not as good as the Rotator Professional I had purchased several years ago, the controls were all on the top of the handle and made it much easier to switch from carpet to hard floor and also had a low pile/high pile rug selection. I did not have to control air flow by opening or closing the flow of air using a slide to adjust. It had a headlight so I didn't have to turn on all the lights in a room and the cord was longer so I didn't have to plug and unplug cord near as often. Overall it was much easier to use.
Customer review from sharkninja.com
Response from sharkninja.com
Hello, Thank you for taking the time to leave a review. We're disappointed to hear that the Shark Rotator hasn’t lived up to the experience you had with your previous Rotator Professional. We understand how important convenience and ease of use are, and it is clear that the features on your older model made cleaning much more efficient for you. We strive to learn from our customers to create products that cater to your preferences. We’ll definitely share this with our product development team for review. Kind Regards, Shark Clean
Only Worked for 8 Months!
I purchased this item about 8 months ago and initially liked it for its strong suction. My only complaint at the time was the short power cord, which required frequent outlet changes. Unfortunately, the vacuum recently stopped working altogether. I attempted multiple troubleshooting steps, but it appears the motor has failed. Given the cost of this vacuum and Shark’s reputation as a reliable brand, this is extremely disappointing—especially since it is now beyond the return window.
My Shark Rotator is an awesome vacuum cleaner!
Much better than my Dyson Animal. The Dyson brush bar would stop spinning after two minutes. Although it is true that it did not lose suction, it would clog - ALOT. Trying to unclog a Dyson is like doing surgery. I finally purchased the Shark Rotator with "Powerfins". The bush bar never stops turning and when the vacuum does clog, it is much easier to unclog than the Dyson. Also, nothing gets caught up in the brush bar. I have never removed the Shark's brush bar to detangle hair or anything else. With the Dyson, I was always having to remove the brush bar to clean and detangle it. The Shark has a much better design in my opinion and is also better engineered. Good going Shark!
Recommends this product
Customer review from sharkninja.com
broke in less than a year
spend your money somewhere else. it's not worth the hassle to go through a warranty, less than a year after buying, for a vacuum that won't turn on after casual monthly use.
Will make your entire house smell putrid
Just received this today. Most perplexed at how this is marketed as being an ‘odor neutralizing’ vacuum, when in reality it’s an odor masking vacuum that will make your entire house smell putrid. Not sure I’ll be keeping it, and I’d really love to meet the genius that thinks people want their house to reek of a retched cologne smell.
Customer review from sharkninja.com
Response from sharkninja.com
Hi there, Thank you for leaving a review on the Rotator. We are very sorry for the discomfort you experienced from the scent. That is certainly not the kind of experience we want for any of our customers. Your feedback is truly appreciated, as it helps us better understand how our products are working for you and how we can continue improving our designs. While the odor dial does need to remain installed for the vacuum to function, the odor cartridge inside can be removed if the scent is not to your liking. If you need any help with this, feel free to reference the owner's guide below. Owner's Guide: https://sharkninja.my.salesforce.com/sfc/p/#Hs000008nIdi/a/Hs000001Zi9X/ZlAPN8ATH_aKyRaUEeyDgYdGpBew04DCaG.GRLRHEu0 Kind regards, Shark Home