Great for Removing Pet Hair on Fabric Upholstery a
I use the Shark Cyclone pet pro on my couches, stairs and anywhere else I can't fit my other vacuums. I have a German Shepard that sheds like crazy. This handheld vacuum has an attachment that is specifically designed to remove longer dog hair that gets embedded in the fabric. The attachment works well because the roller pulls the hair out. That along with great suction power has been the best way of getting the dog hair off the couch. I use it everyday and so far, for a couple of months, it has held up well. It's lightweight and great for quick cleanup jobs, the battery isn't super long lasting, about 15min. It does charge quickly. The dirt canistar is large for its size. I find that I have to frequently clean the filter because it quickly becomes clogged up with debris. I like that it has 2 other attachments, one with bristles and another one that is thinner. The thin attachment is amazing at getting into all those nooks and crannies, but I especially love it for cleaning the top of my baseboards. The only thing I don't like is that there is no base for either charging or holding the vacuum upright. It just lays on the floor when charging. It would be nice to have a dedicated spot for it. I just keep it on a counter in my laundry room.
Customer review from influenster.com
Powered beater brush
Great product, delivers everything it says it can and not!!!
Customer review from sharkninja.com
It’s a gift for Christmas for my granddaughter and her husband
Recommends this product
Customer review from sharkninja.com
Great
Fantastic machine works great does exactly what it should
Recommends this product
Customer review from sharkninja.com
Great handheld vac!
This is the best little handheld vac! Charges quickly and easy to clean. The warranty is amazing and came in handy when ours bit the dust after some heavy use. Well worth the money!
Recommends this product
Customer review from sharkninja.com
I bought this a couple months ago and thought it would have more suction and more run time. I also have a hard time opening the dust collector lid on it. I have to use a key or knife to get it to open.
Customer review from sharkninja.com
Response from sharkninja.com
Hi there, Thank you for taking the time to share your feedback on the Ultra Cyclone. We understand how frustrating it can be when a product doesn’t meet expectations. Your feedback about the design and performance is truly appreciated, and it helps us better understand what matters most to our customers. Please feel free to reach out to our customer service team at 1-855-427-5127 if you'd like further assistance with your unit. We are open Monday through Friday, 9 a.m.-9 p.m. ET, and Saturday, 9 a.m.-6 p.m. ET. Kind regards, Shark Clean
High expectations
Sorry to say but it did not remove dog hair in my car. I was very disappointed.
Customer review from sharkninja.com
Response from sharkninja.com
Hello, Thank you for taking the time to leave a review. Based on the suction power you’ve described, it sounds like there’s a chance the vacuum may not be working as it should. Could you please give our team a call at 1-855-427-5127? We’d love to help ensure you’re getting the most from your product. Kind regards, Shark Clean
Disappointed in the Durability
While I love the suction and ease of cleaning the vacuum, I too have been very disappointed in the durability. The plastic collection section is very brittle. The attachment end began cracking almost immediately. I liked the vacuum so much that I added duct tape and rubber bands to reinforce the attachment end, which has made it last longer but doesn't allow for the brush attachment to be added or for it to be clean completely. I went so far as to buy a second thinking I could use it for replacement parts. Of course, it too began cracking at the attachment area. Today the hinge on the door for the dust removal compartment cracked and broke off. I guess it's well and truly broken now. I'm very disappointed that at a minimum you can't easily buy a replacement. I have two perfectly good motors but no working vacuum.
Customer review from sharkninja.com
Response from sharkninja.com
Hi CrysFoote, Thank you for taking the time to leave a review. We’re truly sorry to hear about the difficulties you’ve had with the durability of your vacuum. It’s incredibly disappointing to enjoy the suction and performance of a product, only to have issues with cracking parts and no easy way to replace them. We understand how frustrating this must be, especially after trying so hard to keep the vacuum usable and even purchasing a second one for parts. You deserve a product that lasts. We genuinely appreciate you sharing this experience, and we’ll make sure your feedback is passed along to the appropriate teams as we continue working to improve our designs. For further assistance, or if you’d like us to look into this in more detail, please reach out to us at: https://support.sharkninja.com/contact-us Kind regards, Shark Home