Heated Neck & Shoulder Massager
Product details
Web ID: 14509842Missing necessary part
I purchased this item on line September of 2024. I trust Macys therefore l feel it necessary to immediately to make sure what l ordered is in good standing. 2 months ago I was having some issues with my neck and decided to use my massager. Upon opening it for the first time l find the adapter is missing. I didn't contact Macy's because it was well past a return date I have been trying to contact Sharper Image. I went to best buy and was told to buy their universal adapter which didn't work. I am very disappointed with Macy's a stork l have always had trust. Earlier this year l purchased a Cuisinart toaster immediately opening it because it was a wedding gift. The toaster was a mess with crumbs where you put your slices of bread etc to toast. They apparently returned it to Macy's and a rep put it in a box and back on the shelf to be sold. I don't know what is going on but it needs to be addressed. I sent the toaster back and now l sit here with a missing adapter on massager l need
Sharper Image Massager
Great product…great buy!
Recommends this product
Wonderful!
I bought it for my friend who has severe shoulder and neck pain. She absolutely loved it and she is so happy. I thank you
Recommends this product
NOT BATTERY POWERED
Misleading advertising. This is NOT battery powered and is NOT cordless.
Wouldn’t Recommend
It’s very loud & actually squeaks so loud it scared my dog. It doesn’t put out much heat and is just a vibrating pad.
Works wonders
I enjoyed using this heated neck and back wrap. It fit comfortably around me and I felt wonderful relief from using it. The massage levels were on point and soon I was very relaxed.

Customer review from influenster.com
A giant heating pad.
This produce was just okay, in my opinion. Even with the snaps and belt secured, this just doesn’t have a tight enough connection to my shoulders or neck to really do very much. While it is comfortable to wear, and definitely works as a heating element, it doesn’t do much in the way of massaging the area. I would say this is more like a very fancy heating pad than anything else.

Customer review from influenster.com
Comfort and relaxation
This is perfect for pain and soreness relief. It has heat therapy and vibration massages. You can have both on or just use one. It has adjustable heat levels and 5 massage modes. I use this every night and also had a 30 minute timer setting that has auto shut off because sometimes it will put you to sleep.

Customer review from influenster.com