Treatment Softener (For Normal and Combination to Oily Skin), 5 fl. oz.

4.5 (282)
$52.00
Size:5.00 oz

Product details

Web ID: 6573295
Featuring antioxidants and anti-aging and moisturizing ingredients, this 24-hour softening lotion infuses immediate hydration and balances skin for fresh, dewy, healthy-looking skin prepped for skincare treatment.

  • Product Features

    • SKIN TYPES:
    • For normal and combination to oily skin
    • WHAT IT DOES:
    • Helps strengthen inner skin defenses to protect skin from aging and external stressors
    • Inspired by the bathing ritual of the Japanese, this treatment softener contains pure Kirishima mineral spring water from Japan to help support skin's ionic balance and to balance skin and support better absorption of treatment products that follow
    • Hamamelis extract provides an antioxidant effect
    • Mukurossi extract helps improve the appearance of fine lines
    • Lempuyang extract helps brighten, enhance clarity and refine skin texture
    • Theanine extract is used to support irritated skin
    • Features hyaluronic acid for all-day hydration
    • Features the comforting scent of ImuCalm Compound, which contains soothing fragrance ingredients of rose and lotus elements and a green floral fragrance that evokes a sense of relaxation and new energy
    • HOW TO USE:
    • Use in the morning and evening after cleansing
    • Pump 3 times to dispense onto a cotton pad and smooth it over the face
    • RESULTS:
    • Dermatologist tested
    • Clinically proven to moisturize for 24 hours with a single application*
    • Immediately after use:
    • 94% said it was quickly absorbed by skin**
    • 90% said skin is softer**
    • 82% said skin is more supple**
    • After 2 weeks:
    • 98% said skin is soft**
    • 97% said it maintains skin's moisture**
    • 92% said skin is more supple**
    • *Based on a study of 12 participants
    • **Based on a study of 103 participants

  • Shipping & Returns

    • This item qualifies for Free Shipping with minimum purchase! exclusions & details
    • Enjoy a longer window to return most of your holiday purchases. See our Extended Holiday Return Policy to see if this item qualifies.
    • California and Minnesota customers call 1-800-289-6229 for Free Shipping information.
    • For complete details, see our Shipping and Returns policies.
    • Please call customer service for returns.

Ratings & Reviews

4.5/5

282 star ratings, 258 reviews

Write a Review
72.7% of reviews have 5 stars
205
15.6% of reviews have 4 stars
44
7.8% of reviews have 3 stars
22
1.1% of reviews have 2 stars
3
2.8% of reviews have 1 star
8

On average, customers rate the Oil-absorbing/moisturizing of this item as Neutral.

On average, customers rate the Heavy/light of this item as Light.

On average, customers rate the Best for day/best for night of this item as Best for night.

16 customer images

258 reviews
diana
17 days ago

Looking beautiful

I’ve been using this product for many of years, and I will never stop, it’s wonderful.

pilar solar
23 days ago
from Folsom, ca

Softener, does just what the tittle says.

I’ve been using Shesido for 25 years and I never thought softener was needed but what a difference it makes on my skin. You use so little and it makes my skin more able to apply my moisturizer. Which in turn, lets me use just a little bit of moisturizer. My skin feels even more pliant and supple. Even in the winter when the air is cold and dry. I love Shesido products.

Recommends this product

Sue
23 days ago
from Ca

On average, customers rate the Oil-absorbing/moisturizing of this item as Moisturizing.

On average, customers rate the Heavy/light of this item as Light.

On average, customers rate the Best for day/best for night of this item as Best for night.

Fresh scent

Great for dry skin

On average, customers rate the Oil-absorbing/moisturizing of this item as Moisturizing.

On average, customers rate the Heavy/light of this item as Light.

On average, customers rate the Best for day/best for night of this item as Best for night.

Recommends this product

Jaz
27 days ago
from Little Falls, NJ

On average, customers rate the Oil-absorbing/moisturizing of this item as Oil-absorbing.

Hydrated

My skin feel refresh

On average, customers rate the Oil-absorbing/moisturizing of this item as Oil-absorbing.

Recommends this product

External reviewer
1 month ago

It works!

I use this 2x a day and it really works. I can see a difference in my skin when I don't use it.

Recommends this product

Customer review from shiseido.com

External reviewer
1 month ago

I will buy this product again

I love this product! It leaves my skin looking and feeling hydrated.

Recommends this product

Customer review from shiseido.com

Suz
2 months ago
from NM

On average, customers rate the Heavy/light of this item as Light.

On average, customers rate the Best for day/best for night of this item as Best for night.

Softener

I love how it easily absorbs. And you can also tell that it helps your other prpducts absorb faster

On average, customers rate the Heavy/light of this item as Light.

On average, customers rate the Best for day/best for night of this item as Best for night.

Recommends this product

External reviewer
7 months ago

Skin had allergic reaction

Not sure if I'm allergic to the product but made my face turning red and rashes. Stop using right after day 3. Threw away the boxes so I couldn't even return.

Customer review from shiseido.com

Response from shiseido.com

shiseidopwr5 days ago

Dear Kathy, Thank you for your review of Treatment Softener (for normal and combination to oily skin). We are concerned to hear about your experience and have shared your comments with our internal teams. Please be assured that all Shiseido formulations undergo rigorous quality, health, and safety testing. We want to ensure you are connected to the team that can help, so please contact Customer Care at your earliest convenience: https://www.shiseido.com/us/en/customerservice - Kristena, Skincare Expert

Response from shiseido.com

shiseidopwr9 days ago

Dear Kathy, Thank you for your review of Treatment Softener (for normal and combination to oily skin). We are concerned to hear about your experience and have shared your comments with our internal teams. Please be assured that all Shiseido formulations undergo rigorous quality, health, and safety testing. We want to ensure you are connected to the team that can help, so please contact Customer Care at your earliest convenience: https://www.shiseido.com/us/en/customerservice - Kristena, Skincare Expert

Response from shiseido.com

shiseidopwr13 days ago

Dear Kathy, Thank you for your review of Treatment Softener (for normal and combination to oily skin). We are concerned to hear about your experience and have shared your comments with our internal teams. Please be assured that all Shiseido formulations undergo rigorous quality, health, and safety testing. We want to ensure you are connected to the team that can help, so please contact Customer Care at your earliest convenience: https://www.shiseido.com/us/en/customerservice - Kristena, Skincare Expert