Wheat Link 18" Chain Necklace (1.3mm) in 18k Gold
Product details
Web ID: 7111655False Advertisement!
I should have read other people reviews first before placing my order. This is a FALSE advertisement!!! It lies everything: length(only 16")and width(only 3")! It's such a shame that Macy keep such a untrustworthy vendor! Not plan to buy any jewelry from Macy anymore!
Clasp
The necklace was good quality however; the clasp was to large to go through the pendant
Recommends this product
18k gold chain
Absolutely beautiful and I will keep it. It’s made the way I like it. It’s not heavy and not too thin. I love it !!!!
Recommends this product
Too thin
This chain is very thin. I returned it for my money back.
Response from The Macy's Team
Dear Valued Customer, Thank you for your valuable feedback. We are always looking for ways to improve our assortment and we will pass this note along to our development team. Sincerely, Macy’s Customer Service
Length not as stated in description
I ordered and paid for an 18" chain online. When I put it on, I noticed that it was short on me. So I measured it, and it is 16"! NOT what I ordered. I did not save any of the packing materials and don't have a receipt other than what is available in my online order tracking. I do have the little black pouch it came in. Is this returnable? Or at least refund me the difference between 16 and 18 inches? I feel ripped off!
Response from The Macy's Team
Dear Valued Customer, Thank you for your feedback, it's very much appreciated as we are always trying to improve our products. We understand that the necklace you've received the wrong item and you are not 100% satisfied. If you are still within the time frame of the return policy, we will work with you for the return of this item, or you can visit your local Macy's to exchange for something that better suits your needs. Again, your feedback is very much appreciated! Sincerely, Macy's Customer Service
Daily user
Just what I was looking for to carry my two daughters pendant
Recommends this product