14k Gold Necklace Adjustable 16-20" Box Chain (5/8mm) (Also in White and Rose Gold)

Macy's Exclusive
3.3 (47)
$450.00 (63% off) with code: VIP Sale $600.00$1,200.00
Color:Yellow Gold
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Product details

Web ID: 496966
Intricately designed, yet simply stunning. Adjustable box chain necklace crafted from 14k yellow gold, white gold or rose gold

  • Product Features

    • Set in 14k yellow gold, 14k white gold or 14k rose gold
    • Approx. length: 16-20"; approx. 5/8mm thick
    • Free in-store jewelry cleaning at participating Macy's. No purchase necessary. Does not include repairs or professional services.
    • A plating of rhodium is applied to white gold to improve its shine and luster. The plating will wear off and can be reapplied by a jeweler as needed. Rhodium is a member of the platinum family.
    • Photo may have been enlarged and/or enhanced.
    • Sign up for Macy's WorryNoMore® Jewelry & Watch Protection program within 30 days of your purchase. Call Customer Service at: 1-800-BUY-MACY (1-800-289-6229), use Macy's Chat function or visit any Macy's store with your dated online receipt.
    • Financing & WorryNoMore Protection Program Terms For Fine Jewelry
    • Online Jewelry Repair

  • Shipping & Returns

    • This item may not be shipped to P.O.Box, American Samoa, Marshall Islands, Hawaii, Armed Forces Pacific, Guam, U.S. Virgin Islands, Alaska, Palau, Puerto Rico
    • California and Minnesota customers call 1-800-289-6229 for Free Shipping information.
    • Returns accepted within 30 days of purchases with tags attached. Last Act items are final sale and sold “as is”. No returns, exchanges, or price adjustments allowed.
    • For complete details, see our Shipping and Returns policies.
    • Please call customer service for returns.

Ratings & Reviews

Here's what customers think
  • The adjustable necklace has mixed reviews
  • Some customers appreciate its versatility and describe it as beautiful with a nice shine
  • However, many report quality and durability issues, with the thin, delicate chain breaking or becoming tangled easily
  • The small, difficult-to-use clasp is also a common complaint
  • While the necklace may be a good value, the consensus is that it lacks the sturdiness and quality expected of a 14K gold piece, making it better suited as a temporary or occasional accessory
AI-generated summary from 34 customers reviews.
3.3/5

47 star ratings, 34 reviews

Write a Review
46.8% of reviews have 5 stars
22
8.5% of reviews have 4 stars
4
6.4% of reviews have 3 stars
3
8.5% of reviews have 2 stars
4
29.8% of reviews have 1 star
14

On average, customers rate the Classic/contemporary of this item as Neutral.

On average, customers rate the Runs small/runs large of this item as Neutral.

3 customer images

34 reviews
JULIET
28 days ago

Very thin

Not happy at all, will return Very very thin, can’t wear it

Carrie
2 months ago

On average, customers rate the Classic/contemporary of this item as Contemporary.

On average, customers rate the Runs small/runs large of this item as Runs large.

Broke

This necklace broke after 2 months of owning with little wear time. Beautiful necklace, but not worth the money if already broken.

On average, customers rate the Classic/contemporary of this item as Contemporary.

On average, customers rate the Runs small/runs large of this item as Runs large.

Eileen
8 months ago

Still waiting for this necklace

I have NOT received this gold necklace that you are asking me to give you feedback on. It was supposed to have been received 4 days ago. Still waiting.

Deborah
1 year ago

On average, customers rate the Classic/contemporary of this item as Contemporary.

On average, customers rate the Runs small/runs large of this item as Runs large.

good value

I like that it adjusts. I bought it because it was delicate looking. You are getting what you paid for. It is a good value for the price.

On average, customers rate the Classic/contemporary of this item as Contemporary.

On average, customers rate the Runs small/runs large of this item as Runs large.

Recommends this product

Margaret
2 years ago

14K Gold Necklace Adjustable 16-20 inch box chain

Necklace arrived knotted and tangled in the box. I immediately returned it.

RoseMarie
2 years ago

Very thin... not worth the money

I thought it would be a good idea for have a chain that was adjustable from 16" to 20" so I purchased this one for 200.00+. Fifteen days after the window for return closed, the clasp broke even before I could fasten it. Be aware this chain is very thin and extremely delicate. Now I have to pay for repairs to it if I wish to continue wearing it!

Kris
2 years ago

not sturdy and overpriced

chain broke in less then a year, was hoping this purchase and price point would be higher quality

Gretchen
2 years ago

Delicate cheap thin

Cheap flimsy necklace. Retail $650. Sale $162 but not worth it.