Ella JayneCozy Touch Down-Alternative Comforter, Twin
Product details
Web ID: 10125846371 reviewssorted by Newest
This review is from Ella Jayne Cozy Touch Down-Alternative Comforter, TwinWrong size and underwear
I ordered 6 twin sized comforters - imagine my surprise when I received 5 King sized comforters and a box of socks and underwear! I will be returning it all today, I hope they can make it right-
Response from Macy's
Thank you for your feedback. We would like to clarify for future shoppers that this experience reflects a severe fulfillment error at the retailer’s warehouse rather than an issue with the product itself.
Ella Jayne does not manufacture or ship socks or underwear, and your order was intended to contain six twin-sized comforters. We have been unable to locate an order matching these specific details in our system, suggesting a mix-up during the retailer's picking and packing process. Please reach out to us directly at support@ellajayne.com so we can investigate this and help ensure you receive the correct items. We are committed to making this right and getting you the quality bedding you originally ordered.
This review is from Ella Jayne Cozy Touch Down-Alternative Comforter, KingGreat comforter
I have bought the same one several times. It’s the only comforter my husband will use. It’s just the right amount of filing and it’s very comfortable. I highly recommend it.
Recommends this product
This review is from Ella Jayne Cozy Touch Down-Alternative Comforter, KingPoor quality
Since I’ve washed just a couple times, it is full of lint balls. Not very durable . I do not recommend this.
Response from Macy's
Thank you for your feedback. We would like to clarify for all our customers that pilling or "lint balls" on our Cozy Touch material is not a defect in the fabric but is almost always a result of not following the specific care instructions on the label. Please follow the Care Tag Instructions.
This high quality down alternative comforter is engineered to maintain a smooth surface for years, but the fibers can break down and clump if they are exposed to high heat or excessive friction in the laundry. To prevent this, it is essential to wash on a cold, gentle cycle and tumble dry on low heat while avoiding contact with abrasive items like towels or heavy clothing.
When the recommended maintenance is followed, the fabric maintains its durability and signature softness. We stand behind our materials and recommend that any customer experiencing this check their laundry settings to ensure they are preserving the integrity of their bedding.
This review is from Ella Jayne Cozy Touch Down-Alternative Comforter, Full/QueenVery good
Very sof and comfortable
All season
Warm during winter and cool in summer. I love the fabric.
Recommends this product
This review is from Ella Jayne Cozy Touch Down-Alternative Comforter, TwinGuest room redo
For the price it's great no binding on it however
This review is from Ella Jayne Cozy Touch Down-Alternative Comforter, Full/QueenMissing items
They have not yet been delivered yet. Nor pleased
On average, customers rate the Very lightweight/very heavy of this item as Very heavy.
Very lightweight/very heavy
My granddaughter needed a new comforter and she loves black. So I can see her with this on her bed
On average, customers rate the Very lightweight/very heavy of this item as Very heavy.
Very lightweight/very heavy
Recommends this product