Tempur-PedicCool Luxury Mattress Protector, Queen
Product details
Web ID: 1019716232 reviewssorted by Newest
Very soft and comfortable!
Just got delivery from our in store purchase. They matched the online price, too! It fits great and is very comfortable.
Recommends this product
Still Waiting With No Update
Ordered 4/27. Got ask for a rating on something I haven’t yet received in the over two weeks since I ordered it. Last update said I would receive it by 5/8. It is 5/13.
Response from Macy's
Hi CPW, we are sorry to hear about your experience and apologize for the delay. Please e-mail our customer service team at Clientservice@americantextile.com (or 1-844-532-7051). They would be happy to assist you regarding this matter.
Response from Macy's
Hi CPW, we are sorry to hear about your experience and apologize for the delay. Please e-mail our customer service team at Clientservice@americantextile.com (or 1-844-532-7051). They would be happy to assist you regarding this matter.
Recommend if you get it on sale.
This mattress pad has a noticeable cooling effect. Nice quality. Worth getting when on 1/2 price sale as Macys sometimes have. I think getting cooling sheets would make the cooling system more effective. Regular (thicker) non-cooling sheets placed over this mattress pad blunt the overall cooling effect of the mattress pad. I love it for Florida weather.
Response from Macy's
Hello, thank you for your feedback!
Response from Macy's
Hello, thank you for your feedback!
Response from Macy's
Hello, thank you for your feedback!
Perfect Fit
It fits the bed perfectly and feels wonderful.
Recommends this product
Response from Macy's
Hello, thank you for your feedback!
No cooling.
It’s not as cool as I thought it would be. I was expecting it to provide more of a cooling effect at night but it does not. So that’s a bit disappointing for the price point.
Response from Macy's
Hello, we are sorry to hear this mattress protector was not as cool as you were expecting. If you would like a return or replacement, please bring or send the mattress protector back to Macy's or e-mail our customer service team at clientservice@americantextile.com (or 1-844-532-7051).
Response from Macy's
Hello, we are sorry to hear this mattress protector was not as cool as you were expecting. If you would like a return or replacement, please bring or send the mattress protector back to Macy's or e-mail our customer service team at clientservice@americantextile.com (or 1-844-532-7051).
Response from Macy's
Hello, we are sorry to hear this mattress protector was not as cool as you were expecting. If you would like a return or replacement, please bring or send the mattress protector back to Macy's or e-mail our customer service team at clientservice@americantextile.com (or 1-844-532-7051).
They sent wrong size
Not sure why they are asking me for a review of a product that they sent me the wrong size!
Response from Macy's
Hello, we apologize for the inconvenience. If you would like a return or replacement, please bring or send the protector back to Macy's or e-mail our customer service team at clientservice@americantextile.com (or 1-844-532-7051). They would be happy to assist you as well.
Not cooling at all :(
Not remotely cooling; much hotter than my last "non-cooling" mattress pad.
Delivers on its promise!
it truly does keep the pillow cool and protected!
Recommends this product