Pure EnrichmentPureRelief® Deluxe Heating Pad 12" x 24"
Product details
Web ID: 104128291,675 reviewssorted by Newest
Great features, but not durable
The first one I bought stopped working after a couple of months so I’m on my second one! Now this one has stopped working! I’m so frustrated! I really love the size and softness of this heating pad, but it is not very durable. I do not recommend this heating pad. 😕
Customer review from Pure Enrichment
Response from Pure Enrichment
Hi Dee, We’re sorry to hear that your PureRelief Deluxe has stopped working. This can indicate a connection issue within the pad, sometimes caused by pressure or bending while the pad is still warm. We’d be happy to help troubleshoot or find a solution. Please reach out to us at help@pureenrichment.com or 657-275-3737 so we can assist. Thank you, Jessica Pure Enrichment Customer Support
Broken in Less Than 6 Months
It worked great while it lasted... less than 6 months. This is a poor quality product and will break with regular use.
Customer review from Pure Enrichment
Response from Pure Enrichment
Hi lllvvvggg123, Thank you for sharing your experience with your PureRelief Deluxe Heating Pad. We’re sorry to hear it didn’t hold up as you expected. Pure Enrichment items are backed by our warranty, and our team would be happy to help with a replacement or provide guidance on proper care to extend the life of your product. Your feedback also helps us continue improving our designs. Please contact us directly at help@pureenrichment.com or 657-275-3737 so we can assist. Having your order details handy will help us resolve this quickly. Thank you again for letting us know. Thank you, Jessica Pure Enrichment Customer Support
Ah, MUCH better
When you get sciatica, everything hurts. A heating pad is helpful. A heating pad that is comfy, a good size, safe and reliable is essential. PureRelief helped make the recovery a bit better.
Recommends this product
Customer review from Pure Enrichment
the best
excellent product, i’m shocked by the recent 1* reviews. i’ve had mine for about 18 months now and use it every day. works the same every time, heats up evenly and well, it’s super soft, and you can put it in the wash. the only time i’ve ever gotten the “F” is while unplugging the cord to put it in the wash; as soon as i plug it back in, it goes back to normal. if you’re seeing that, it probably isn’t plugged in to the pad all the way. i can’t recommend it enough. even if it breaks today i would have gotten my money’s worth and would buy a new one.
Recommends this product
Customer review from Pure Enrichment
Wonderful
Very happy with my purchase . After my recent incident ,this product was used very much and there not be a better recovery if I never made the purchase.thank you
Recommends this product
Customer review from Pure Enrichment
Love
I frequently get cold and this is so perfect! warms me up and is great on my sore back muscles.
Recommends this product
Customer review from Pure Enrichment
Very disappointed
I've bought 3. They don't last. Great while they last but be prepared for a three month disappointment
Customer review from Pure Enrichment
Response from Pure Enrichment
Hi Duck Dog, Thank you for sharing your experience with your PureRelief Deluxe Heating Pad. We’re sorry to hear it didn’t hold up as you expected. Pure Enrichment items are backed by our warranty, and our team would be happy to help with a replacement or provide guidance on proper care to extend the life of your product. Your feedback also helps us continue improving our designs. Please contact us directly at help@pureenrichment.com or 657-275-3737 so we can assist. Having your order details handy will help us resolve this quickly. Thank you again for letting us know. Thank you, Jessica Pure Enrichment Customer Support
Love these heating pads!
Heat options, good size, soft, and a long cord. What more could you ask for?! These heating pads have made me loyal customer.
Recommends this product
Customer review from Pure Enrichment