NS-ZCC18WZ 10-Cup Advanced Neuro Fuzzy Rice Cooker and Warmer

$359.99
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Product details

Web ID: 1112610

With a delay timer that lets you start cooking dinner while you're still at work this Zojirushi gives you the control you need to cook perfect rice every time. A range of menu settings let you cook your favorite rice the way you want it. Model NS-ZCC18WZ.

  • Product Features

    • 10-cup capacity
    • Spherical inner cooking pan and heating system
    • Two-setting delay timer
    • Automatic warm, extended warm and reheat cycles
    • Settings include white, brown/semi-brown and mixed rice, as well as porridge, rinse-free and quick cooking
    • Built-in retractable power cord
    • Dimensions: 15.75" L x 12.88" W x 11.25" H
    • In compliance with Minnesota state legislation HF2310 this product cannot be sold in or shipped to the state of Minnesota.
    • Made in Japan
    • Imported
    • Request warranty information

  • Shipping & Returns

    • Our Normal Gift Boxing is not available for this item.
    • This item may not be shipped to P.O.Box, Armed Forces Europe, American Samoa, Puerto Rico, Hawaii, Marshall Islands, Guam, Northern Mariana, Armed Forces Pacific, Palau, Armed Forces Americas, Federated States of Micronesia, Alaska, U.S. Virgin Islands
    • This product will be delivered by Standard Ground Shipping and is not eligible for Premium or Overnight shipping.
    • Cannot ship to Northern Mariana Islands, Marshall Islands, Armed Forces Europe, Federated States of Micronesia, Hawaii, Alaska, Armed Forces Pacific, Armed Forces Americas, Puerto Rico, American Samoa, Guam, Palau, US Virgin Islands, Philippine Islands.
    • This item has a lithium battery. Return requires a hazmat label and special packaging. If there's an issue, bring the item in store for help with your return.
    • California and Minnesota customers call 1-800-289-6229 for Free Shipping information.
    • You can return this item to any Macy's store within 30 days from purchase date. Last Act items must be returned within 30 days from purchase date.
    • For complete details, see our Shipping and Returns policies.
    • Please call customer service for returns.

Ratings & Reviews

Here's what customers think
  • The appliance consistently produces high-quality, fluffy rice regardless of the type
  • Users praise its versatility in cooking various grains and the "keep warm" function that maintains freshness
  • Though a few minor issues were reported, the majority of customers are extremely satisfied, describing it as an essential and life-changing kitchen tool
AI-generated summary from 121 customers reviews.
4.9/5

121 star ratings & reviews

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121 reviewssorted by Newest

Clint
17 days ago
from Dayton, Ohio

Awesome product, well worth it if you like rice!

Perfectly cooked, every time. The best feature is the timer. Put the rice and water in, set the timer, and enjoy perfect rice exactly when you want it.

Recommends this product

Customer review from zojirushi.com

JJgrain
24 days ago
from N/A

Highly Functional BUT With Electrical Caveat

The rice cooker works well as intended. However, the retractable electrical cable has a very strong chemical odor. Due to it being retractable, this odor does 'live' within the device. This poses a real risk for the flavor quality of the rice. I hopefully assume that product testing indicates that this is not a health risk. Be careful not to place the electrical cord near chemically sensitive objects, especially when the device is in use because the cord's rising temperature increases the odor release. This is an unfortunately unavoidable problem due to a poor choice in manufacturing materials. I suggest Zojirushi address this exceedingly trivial factor that blatantly compromises an otherwise very well designed product.

Customer review from zojirushi.com

Response from zojirushi.com

Zojirushi Customer Support25 days ago

Thank you very much for sharing your experience with us. We apologize for any inconvenience caused by the odor from the retractable power cord, and we appreciate your detailed feedback, which will be passed along to our team. If you have any questions or concerns regarding product safety or usage, please feel free to contact Zojirushi America Customer Service by phone at 1‑800‑733‑6270 (Monday–Friday, 9:00 AM–5:00 PM PST). Our customer service team will be happy to assist you.

Mike001
2 months ago
from Seatle WA

Great

I had a rice cooker for 20+ years, and we decided it was time for a new one and the Zojirushi seemed to be the best. So far it has performed well. I can't imagine making rice without a rice maker.

Recommends this product

Customer review from zojirushi.com

Red hot
2 months ago
from Nevada

Best rice cooker ever

I absolutely adore this little rice cooker. It makes everything so easy. It cooks rice perfect. It cooks porridge perfect. It’s easy to clean.

Recommends this product

Customer review from zojirushi.com

JaneP
2 months ago

Perfect rice every time

This works like a dream and my rice comes out perfectly. I'm in love with it and it was definitely worth the splurge.

Recommends this product

Customer review from zojirushi.com

BigB
2 months ago

5/5 wouldn’t change a thing

Rice cooker works flawlessly and is super easy to use.

Recommends this product

Customer review from zojirushi.com

Nate G
3 months ago
from Cleveland, Ohio

Wonderful

I never knew a kitchen appliance could be this cute and work so well at the same time. Perfect rice every time, I love it!

Recommends this product

Customer review from zojirushi.com

MeredithJayne
3 months ago
from California

Expensive, but I think it’s worth it.

I bought this after years of wanting one. It is as good as promised. The rice is perfectly cooked, easy to clean, plays a little jaunty tune when you start and it’s done. I’ve used the white rice and porridge settings. I like how many types of measurements there are on the sides and different cooking settings. I also really like how well the keep warm feature works. The rice from the night before is still hot for breakfast without being dry and crusty. It’s still as fresh and fluffy as it was when it was done. I’ve even left rice for days after forgetting I cooked it and found it fresh smelling and didn’t seem old. The only thing I could wish for would be a countdown timer like my old rice cooker had so I could anticipate when the rice will be done.

Recommends this product

Customer review from zojirushi.com