Pure EnrichmentMistAire Eva 4-Speed Evaporative Humidifier
Product details
Web ID: 11340658180 reviewssorted by Newest
Bad Product
Very poor. There’s no reason to have a filter sitting in water, it’s obvious that it will start to mold. My first one stopped working within the 1st month and my replacement doesn’t power on. Do not recommend.
Customer review from Pure Enrichment
Response from Pure Enrichment
Hi Erika, We’re sorry to hear about the issue you’re having with your MistAire Eva 4-Speed Evaporative Humidifier. This is not the experience we want for our customers, and we’d like to help you get it working properly. This humidifier is backed by Pure Enrichment's industry leading 5 year warranty. Please don’t hesitate to reach out to us at 1-657-275-3737 or help@pureenrichment.com, and our team will assist you in troubleshooting. Your satisfaction is important to us, and we’re here to help resolve this for you! Thank you, Jessica Pure Enrichment Support
Really bummed!
Received as a wedding gift and had very high hopes. But, the ring that connects the top and bottom is missing! Sadly we cannot use it because of this. Is getting a replacement part possible?
Customer review from Pure Enrichment
Response from Pure Enrichment
Hi Liska312, We’re very sorry to hear about your experience with the MistAire Eva 4-Speed Evaporative Humidifier missing a part. We'd like to help resolve this issue for you. Please contact us at 1-657-275-3737 or help@pureenrichment.com so we can work on finding a solution. Your satisfaction is extremely important to us, and we’re here to help! Thank you, Jessica Pure Enrichment Support
This thing stinks
I bought this humidifier last year and had high hopes given the positive reviews. However, I’ve found that despite cleaning the machine every day and using fresh water, it develops a terrible smell within 3ish days of use. I’ve tried rotating filters (which are expensive, btw) and cleaning it more often, and it always develops a musty smell. I’ve never had a humidifier that was stinkier than this and required more upkeep. I stopped using it last winter because I was sick of the smell and thought I’d give it one last try this winter. No luck.
Customer review from Pure Enrichment
Response from Pure Enrichment
Hi Sophie, We’re very sorry to hear about your experience with the smell of the MistAire Eva 4-Speed Evaporative Humidifier. We'd like to help resolve this issue for you. Please contact us at (714) 668-0300 or help@pureenrichment.com so we can troubleshoot the problem you’ve described and work on finding a solution. Your satisfaction is extremely important to us, and we’re here to help! Thank you, Jessica Pure Enrichment Support
Highly recommended!
Excellent quality evaporative humidifier. I have purchased a second one as a gift for my son because I am so pleased with mine after over 2 years of use. Quiet, efficient, easy to fill and clean!
Recommends this product
Customer review from Pure Enrichment
Quiet and well made
Nice design for evaporative humidifier. Well made . Wish it had more water capacity and a humidistat. Easy to use
Recommends this product
Customer review from Pure Enrichment
Eva evaporative humidifier
This is the most quiet and so easy to clean! The filters don’t fall apart & last for a good period. It doesn’t make things wet but adds moisture into the air. This is a big deal for this dry high desert area. I couldn’t recommend this more.
Customer review from Pure Enrichment
Decent
It's very quiet and seems to be good for smaller spaces. My only complaint is that it is a bit big.
Recommends this product
Customer review from Pure Enrichment
Bad long term investment…
I am extremely disappointed that After using this item for just about 2 years I can’t use it anymore due to mold within the unit. It still works and I have followed the directions on how to properly use and maintain it. Changed filters as directed but it never lasted for 6 months. It would start to stink and get moldy rather quickly after a month of usage even when letting it fully dry haven’t been able to get a replacement filter for many months because it’s out of stock. The actual unit has mold within it where the propeller is located and I am unable to get rid off it.
Customer review from Pure Enrichment
Response from Pure Enrichment
Hi Micha, Thank you for your review. We’re sorry your experience with your MistAire Eva Humidifier wasn’t what you hoped for; we always want our customers to enjoy every item they purchase. Pure Enrichment products are backed by our warranty, and we’re happy to help with a replacement, tips, or guidance to get the best use from your product. Your feedback also helps us continue improving. Please contact us directly at help@pureenrichment.com or 657-275-3737, and having your order information handy will allow us to assist you quickly. Thanks again for letting us know, we appreciate the opportunity to make things right. Thank you, Jessica Pure Enrichment Customer Support Customer Service