Choose Your Items (2)
59 reviewssorted by Newest
This review is from Sealy Frost Pillow, KingGreat Pillow
Great pillow! Firm, but not hard. Cool, but not cold.
Recommends this product
Response from Macy's
Hello, thank you for your feedback!
This review is from Sealy Frost Pillow, Standard/QueenHolds heat anyway
This is a comfortable pillow, and cool to the touch initially, but does hold heat like other pillows. I wake partially at least a half dozen times per night to flip the pillow to the cool side. Disappointed.
Response from Macy's
Hello, we are sorry to hear this pillow was not as cool as you were expecting. If you would like a return or replacement, please bring or send the pillow back to Macy's or e-mail our customer service team at clientservice@americantextile.com (or 1-844-532-7051).
This review is from Sealy Frost Pillow, Standard/QueenUgh bad quality
Im sorry for the bad review. The pillows go flat as a pancake and just awful. Unfortunately I bought 3 of them gave 2 out as gifts. I had one for myself. I thought Macy's sold quality and with the sale price I thought great, but I been had
Response from Macy's
Hello, we are sorry to hear this pillow did not hold up as it should. If you would like a return or replacement, please bring or send the pillow(s) back to Macy's or e-mail our customer service team at clientservice@americantextile.com (or 1-844-532-7051).
This review is from Sealy Frost Pillow, Standard/QueenPillow
I was disappointed with this product. It was very lumpy and too soft. No structure to the pillow. This is the first item I have bought from Macy's that was not good quality.
Response from Macy's
Hello, we are sorry to hear that this pillow was too soft for your expectations. If you would like a return or replacement, please bring or send the pillow(s) back to Macy's or e-mail our customer service team at clientservice@americantextile.com (or 1-844-532-7051).
This review is from Sealy Frost Pillow, Standard/QueenNot for me
Very thin, loose filling. I took one of them out of the package and put it right back when I realized that it had no structure or support.
This review is from Sealy Frost Pillow, KingGreat Pillows
Excellent pillows for the price. Well constructed and comfortable.
This review is from Sealy Frost Pillow, Standard/QueenPillow has no fluff or bulk to it.
I was disappointed in this pillow. It is very flat when you lay down on it.
On average, customers rate the Firm/plush of this item as Plush.
Firm/plush
pillow
The pillow was of poor quality; it had almost no filling, and the description said it was firm.
On average, customers rate the Firm/plush of this item as Plush.
Firm/plush
Response from Macy's
Hi nelson, we are sorry to hear this pillow was not as firm as you expected. If you would like a return or replacement, you may return the pillow to Macy's or e-mail our customer service team at clientservice@americantextile.com (or 1-844-532-7051). They would be happy to assist you as well.