Frost Pillow, Standard/Queen
Product details
Web ID: 11424247Pillow has no fluff or bulk to it.
I was disappointed in this pillow. It is very flat when you lay down on it.
damaged itm
package was not damaged but the pillow inside was damaged , broken and burned half of the pillow - like plastic melted ...I'm thinking it is a returned item
Response from Macy's
Hi Julia, we are sorry to hear the pillow you received was not in new condition and apologize for the inconvenience. If you would like to return or replace the protector, you may bring it back to Macy's or email our customer service team at clientservice@americantextile.com (or call 1-844-532-7051). They would be happy to assist you as well.
    
Just perfect
It was just what i thought it would be.
Frost is a misnomer
Pillow comfortable but not much cooling
Recommends this product
Save your money!
If you flip your pillow like a pancake, you'll notice the new side is cooler. Unfortunately, the pillow was as thick as a pancake after 1 night of usage. I tried fluffing it, different types of cases and shams to no avail. 1. If you like a 2" cool pillow, you hit paydirt. 2. If you have any kind of neck pain or stiffness, there is nothing to sink into and offer support. Much needed support!! No. I do not recommend this pillow.
Response from Macy's
Hello, we are sorry to hear this pillow was not as firm as you expected. If you would like a return or replacement, please bring or send the pillow(s) back to Macy's or e-mail our customer service team at clientservice@americantextile.com (or 1-844-532-7051).
    
Not great
Pillows are flimsy and low quality. Plus, they have a chemical or processed odor to them that is unpleasant. Despite these being by a reputable company, Sealy, they are gross. Returned. This shouldn't even be a last resort pillow.
Response from Macy's
Hello, thank you for your feedback.
    
Bed pillows
It still not what I expected. I didn’t want a firm pillow.
Pillow
Great pillow very soft