KitchenAidKCO124 Digital Countertop Oven with Air Fry
Product details
Web ID: 11461831814 reviewssorted by Newest
Disappointing! The model I have does not allow me to completely turn off the timer. Do not want a timer every time I cook.!
Customer review from Kitchen Aid
Disappointed...just disappointed with Kitchenaid
Bought this model about 3 years ago-- about 18 months in- the springs that held the door failed- causing the door to fall open. I was able to find springs at a hardware store and make a 1/2 way decent repair. Then a few weeks back - the bottom heating element stopped working. No ability to fix- out of warranty - even the repair folks said "buy a new one". It's a shame that it's a throwaway mentality- Kitchenaid use to last a long time - now it heads to the garbage.
Customer review from Kitchen Aid
Response from Kitchen Aid
Dear JoshinSeattle, Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Countertop Oven. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 387824795 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you. Review Team
Concerned about manufacturer warranty
I bought this oven in July 2025 and I was very satisfied and happy cooking with it ! But today , one of it's heating element cracked with flame during working !!! Being in manufacturer warranty means that I will receive another oven in the place of the broken one? How can I resolve this problem?
Response from Macy's
Hi Vio, thank you for providing feedback on your countertop oven. We are sorry to learn of your experience with the unit. Please contact KitchenAid directly at 1-800-541-6390 for further assistance.
Dissapointed
I have had my oven for 3 years and today it has decided that it wont turn off - extreme Fire Hazard! We have unplugged it to "reset it" as reccommended, without success. I am very disappointed and would like some resolve!
Customer review from Kitchen Aid
Response from Kitchen Aid
Dear AC2026, Thank you for your feedback! We see that you’ve already been in touch with our customer service team. Let us know if there’s anything else we can help with. Thank you. Review Team
Died out of nowhere!
We bought this 2 years ago. It worked perfectly up until today. We used it to toast bread this morning and when we went to reheat something for lunch, the appliance was completely dead. There are no issues with the plug, however we did try plugging it into another outlet just to be sure. Totally dead. This is pretty disappointing, given that an appliance of this price should have a longer life.
Customer review from Kitchen Aid
Response from Kitchen Aid
Dear Mom55, Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Countertop Oven. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID #383447066 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you. Review Team
Had one at work, liked it so well bought one four home
Recommends this product
Customer review from Kitchen Aid
5 years and still love it !
Came back to buy one of these as a housewarming gift for a friend, happy to see they’re still available. Had mine for 5 years now and it works just as great as day one. I’ve used it to make almost everything, from reheating meals, baking macarons, making toast, to cooking steaks. Has great settings and is so easy to use. Often more convenient and energy saving than using a conventional oven.
Recommends this product
Customer review from Kitchen Aid
Happy with Kitchen Aid countertop oven
Works great as a oven or air fryer
Recommends this product