Twinox Twin S Nail Clipper, 60 mm
Product details
Web ID: 11875488Nail Clipper Design — It No Longer Works the same
’m not sure where to begin. I’ve owned a Zwilling 3-piece nail care set — including the nail clipper, scissors, and nail file, for nearly 25 years. The quality has been exceptional, and it served me well for decades. Unfortunately, this year, the nail clipper broke. The internal metal mechanism that allows the clipper to spring back and function smoothly gave out. I was truly disappointed. After trying several other brands with poor results, I decided to purchase a new Zwilling set, hoping to regain the same quality and experience. However, I immediately noticed that the design of the nail clipper had changed. The new version requires you to push the lever back slightly before clipping. When I attempt to use it, the clipper doesn’t press all the way down, it stays partially open. Even when I press it multiple times, I hear a clicking sound, but it fails to cut my nails. After some trial and error, I realized the clipper must be positioned in a very specific way to work properly, which is frustrating and unreliable. Zwilling, I genuinely wish you had kept the original design, it was simple, effective, and unmatched in quality. I’m very disappointed with the new version. I’ve attached images for comparison, along with a video demonstrating how the new clipper behaves when pressed.
Customer review from Zwilling.com
Response from Zwilling.com
Thank you for sharing your feedback with us. We're sorry to hear that the Zwilling Twinox Nail Clipper didn’t meet your expectations. We appreciate all reviews, and we will certainly forward your feedback to the appropriate brand management team. Your satisfaction is our highest priority, and we stand behind the quality of our products. Rest assured, we’ll be reaching out to provide a positive solution.
Buy it if you want to waste your money!
Doesn’t cut the nail. Looks sharp, but doesn’t work. Not functional.
Customer review from Zwilling.com
Beautiful Design, Not Very Functional
The design is absolutely amazing. Who thought you could cram a nail clipper into such a slim profile? Unfortunately, it doesn't work well. I'll still stick it in a work bag since it barely takes up any space and can get the occasional hangnail, but I definitely wouldn't use if for trimming all of my nails.
Customer review from Zwilling.com
Response from Zwilling.com
Thank you for your review and we appreciate your feedback. We are sorry to hear about your experience. We appreciate all reviews, and we will certainly forward your feedback to the appropriate brand management teams. If you have any questions, please feel free to contact our Support Center. Here is our link: https://www.zwilling.com/us/magazine/support-center.html Our dedicated consumer service representatives are available to assist you in any way possible.
Very disappointed
For 20 years, I treasured my Zwilling clipper. Unfortunately, I lost them and ordered a new clipper. The new clipper is awful - does not cut, pulls at the skin and rips nails. Poor quality and construction. Disappointed. Do not buy if you want to clip hangnails or nails.
Customer review from Zwilling.com
Response from Zwilling.com
Thank you for sharing your experience. We sincerely apologize that the new clipper didn’t meet the high standard you’ve come to expect from Zwilling. We recommend reaching out to our customer service team with your concerns so they can assist you further. They may offer a solution to best assist you in this regard. We truly appreciate your feedback and hope to make this right for you. Please feel free to contact our Consumer Support Center. Here is our link: https://www.zwilling.com/us/magazine/support-center.html Our dedicated consumer service representatives are available to assist you in any way possible.
Horrible design. Does not clip
These nail clippers are beautiful. That is the only compliment I have to give. The design is terrible - they do not clip, as you cannot generate enough leverage or torque. Further, the nail clipper has a tendency to lock back up in the closed position because there is no mechanism to prevent that during use. It’s a sleek look but with poor functionality.
Customer review from Zwilling.com
Response from Zwilling.com
Thank you for your feedback on our nail clippers. We’re glad you find them beautiful, but we’re sorry to hear about the issues with functionality. We understand your concerns regarding leverage and the locking mechanism, and we will share this valuable feedback with our product development team. If you need assistance with a return or replacement, or if you have any further questions, please don’t hesitate to reach out to our customer service. We appreciate your input and hope to improve your experience.
Small but Mighty
It cuts well. I should have read the specifications. These are miniature compared to clippers that I'm use to. You're more apt to lose them than to have them wear out or break them.
Customer review from Zwilling.com
Cutting-Edge Elegance
The clipper not only looks sleek but also performs exceptionally well. The sharp blades make trimming my nails a breeze, and they cut smoothly without any tearing or uneven edges. I appreciate the precision and care that went into crafting this tool.
Recommends this product
Customer review from Zwilling.com
Highest quality imaginable
The highest quality imaginable. I’ve lost two earlier ones that I purchased but I keep coming back. This time I bought two, knowing when you lose them, they’re not coming back. Absolutely love these nail clippers.
Recommends this product
Customer review from Zwilling.com